Manager, Operational Excellence

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profile Job Location:

Toronto - Canada

profile Monthly Salary: $ 106890 - 123178
Posted on: 09-09-2025
Vacancies: 1 Vacancy

Job Summary

Please note this role will work in a hybrid environment. The successful candidate will be working a mixture of on-site and off-site work at Canadian Blood Services 100 Parkshore Dr Brampton ON and 67 College St Toronto ON location or 270 John Savage Ave Dartmouth NS based on the parameters for our operations to meet the needs of our donors our staff and our communities. Currently employees are expected to have an in-person presence for at least 80% of their work time. This requirement may vary depending upon circumstances.

Job category: Continuous improvement and project management
Job posting ID: 7698

Employment status: Temporary full-time

Classification: PTS/MGT/IT B
Salary/Rate of pay: $106890 - $123178

Application deadline:
Application requirements:

  • Your up-to-date resume.
  • We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services All employees must apply via the internal career page.

Together we can make all the difference in the lives of others.

Be part of a dynamic collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood plasma stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team join Canadas Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work live and play.

About the Role

Canadian Blood Services is looking for a Temporary Full-time Manager Operational Excellenceto join our dynamic Operational Excellence team.

The Operational Excellenceteam is responsible for supporting Canadian Blood Services by empowering our employees to improve their own processes so that problems can be easily surfaced and solved for good.

In this role you will be responsible for implementing continuous improvement principles and proven best practices. This work will occur with staff and management and includes workplace organization material and information flow value stream mapping materials control throughput leveling and improved customer service.

You will also facilitate lead and present process improvement workshops and kaizen events; develop present and actively promote continuous improvement activities; lead efforts to reduce cost improve efficiency to meet planned objectives and provide scorecard reporting of continuous improvement activities and progress.

Formula for Success

  • Drawing on your strong experience working with continuous improvement initiatives you will cooperate in the designing of work systems with the aim of improving the productivity of process flows under ergonomic aspects.
  • Leveraging your process improvement expertise you will deliver practical hands-on tools and methodologies for the elimination of waste.
  • Your project management skills will be used to support assigned continuous improvement projects to achieve targeted savings and develop reporting and scorecard systems accordingly.
  • Utilizing your excellent collaboration and communication skills you will guide the continuous improvement team in planning analysis improvement recommendations payback analysis approval and deployment processes.
  • Your knowledge of adult learning principles will be used to establish and nurture a continuous improvement culture and maintain the continuous improvement education program and provide mentoring and training to staff and management.

Desired Education and Skills

  • Completion of a bachelors degree in industrial engineering or closely related field is required.
  • Certification in Lean manufacturing or related field.
  • 10 years within a manufacturing or pharmaceutical environment with at least 5 years of Lean/Six Sigma/Continuous Improvement Engineering experience.
  • Proven experience implementing continuous improvement strategies on the shop floor combined with the ability to explain in laymans terms to front line staff.
  • Experience facilitating and implementing change management methodologies.
  • Experience with waste reduction standardized work one-piece flow just in time production 5S trying to keep WIP to a minimum and inventory reduction.
  • Advanced process analysis and design expertise.
  • Must be conscientious and maintain confidentiality in daily operations.
  • Requires effective oral and written communication skills excellent interpersonal skills and computer literacy.
  • Strong Project Management skills are required.
  • Must be able to work in a team environment.
  • Experience with directing and delegating to cross-functional continuous improvement project team members.
  • Experience with incorporating adultlearning principles is an asset.

What we Offer You

  • Annual performance award up to 10%.
  • Defined benefitspension plan.
  • Paid in lieu for benefits and vacation.
  • Employee discounts wellness program professional resources.

What You Can Expect

  • This role will be based at Canadian Blood Services 100 Parkshore Dr Brampton ON and 67 College St Toronto ON or 270 John Savage Ave Dartmouth NS location and expected to have an in-person presence for at least 80% of the time/4 days of the week.
  • You will work Monday to Friday 37.5 hours per week 7.5 hours a day. Additional hours may be required depending on project requirements.
  • Travel requirements travel will be required to attend team meetings and project commitments.


Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canadas population in our organization and fostering an environment where all employees can be their authentic selves with equal opportunities to succeed and contribute.

If this role resonates with you we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system to ensure you receive them please add and to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

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Required Experience:

Manager

Please note this role will work in a hybrid environment. The successful candidate will be working a mixture of on-site and off-site work at Canadian Blood Services 100 Parkshore Dr Brampton ON and 67 College St Toronto ON location or 270 John Savage Ave Dartmouth NS based on the parameters for our o...
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Key Skills

  • Computer Science
  • Operational Risk Management
  • Risk Management
  • Six Sigma
  • Continuous Improvement
  • Lean
  • Process Improvement
  • Pricing
  • Customer Support
  • Alteryx
  • Kaizen
  • Project Management Lifecycle

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Be a hero by joining Canada’s national stem cell registry or, if you’re an expectant mother, consenting to donate cord blood to Canadian Blood Services.

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