About us
Treasury Wine Estates (TWE) we are proud of our portfolio of brands that have tremendous heritage rich quality and a reputation for excellence across the globe. At TWE we are led everyday by our purpose Boldly Cultivating. We are boldly cultivating value through our brands wine people & environment for enriched & joyful communities.
At TWE we cultivate our teams to be their very best. And in turn our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team known for the experiences we create for our consumers customers partners suppliers and our people.
To learn more about our purpose and our renowned portfolio of global brands click here.
About the role
Market strategy & customer management
Work with the Sales Director SEA & NA and stakeholders to develop and execute Penfolds strategic plans
Develop negotiate and execute Penfolds strategic plan with customers
Maintain strong relationships with stakeholders to identify opportunities for growth and brand presence
Monitor the implementation and measurement of objectives and provide feedback to maximise learnings
Build Joint Business Plans (JPB) with priority customers to ensure that the sales plan delivers category growth. Clear points of differentiation to be developed in the JBP to ensure it delivers on the strategic agenda
Conduct business reviews to agreed standards focused on business development and category growth
Manage strong commercial relationships and facilitate cross functional relationships across marketing finance supply & customer service
Ownership of the P&L including achievement of volume revenue and profit targets by maximising brand exposure and yield from promotional expenditure
Deal with all issues regarding customer problems and complaints within your realm of influence. Take ownership of these issues even when they need to be escalated and follow them through until resolution
Drive the achievement of key commercial objectives and delivery of KPIs
Deliver the financials for Penfolds with P&L accountability volume NSR net margin and trade spend budgets
Deliver on KPOs with key customers based on
Identified opportunities for growth based on customer and business needs
Utilise skills in financial management to maximise ROI for Penfolds in tactical or negotiations with customers
Oversee all activities related to customers to ensure effective management of trade spend
People leadership communication & coaching
Provide a high level of leadership development and coaching for the team focused on negotiation skills and business acumen
Regular communication with the customers about performance forecast and opportunities and key stakeholders to ensure execution of the plan
Provide feedback on the effectiveness of execution initiatives to drive volume share and profitability
Ensure adequate product knowledge and training to enable effective key account management
Pricing & promotional effectiveness
Optimise pricing effectiveness (pricing strategy & promotional recommendations) by tier.
Deliver promotional activity in accordance with brand strategy
Innovate to deliver creative solutions for the customer addressing their needs within TWE framework
Customer expert
Be the customer expert with a comprehensive understanding of strategies & tactics and communicate these effectively to internal stakeholders. Focus on the following:
Customer proposition and differentiation
Growth strategies and targets
Execution capabilities to include what we can achieve in store with brand ambassadors
About you
Commercial experience preferred
Eight (8) years in regional management national key account management in wine alcohol or FMCG
Strong negotiation analytical and financial skills in planning and execution
Experience of delivering on customer needs and operating within company strategy
Strong strategic business focus
Experience in dealing with dynamic customers & proven track record in negotiation
Ability to understand embrace adapt and capitalise on change
Strong communication and influencing skills
Proven record of sales success and delivery to targets
It takes all varietals!
At TWE we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products.
All qualified applicants will be considered for employment regardless of age race colour religion gender identity national origin or disability. If you require any assistance to be included in our process please contact quoting the job title and reference number.
Required Experience:
Manager
Here at Treasury Wine Estates we encourage those who, like us, see the possibilities when life is lived with sleeves rolled up and minds left open. From all walks of life and from all parts of our business, every voice is heard and every voice is welcome. Each one of us here defines o ... View more