Remote Customer Service Representative French Market

Porto - Portugal

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Customer Service Representative French Market
Location: Porto Portugal (Remote)
Start Date: 25 September 2025

Working Schedule:

Monday to Sunday 08:00 19:00 (rotative shifts)
2 rotative days off per week
Note: Possibility of late shift extension until 21:00 depending on client request (not implemented so far)

Salary & Benefits:

Base Salary: 1000 gross x 14 months
Performance Bonus: 50 gross x 12 months

Responsibilities:

Handle customer inquiries via phone email and chat in French.
Provide professional accurate and timely solutions to customer needs.
Maintain a customer-first approach while resolving complaints and issues.
Work collaboratively with internal teams to ensure a seamless support experience.

Requirements:

Fluency in French (C1 level)
Good English communication skills (B1/B2)
Previous customer service experience is an advantage
Strong problem-solving and communication skills
Ability to work rotational shifts including weekends

Apply now by sending your CV in English to

Job Title: Customer Service Representative French Market Location: Porto Portugal (Remote) Start Date: 25 September 2025 Working Schedule: Monday to Sunday 08:00 19:00 (rotative shifts) 2 rotative days off per week Note: Possibility of late shift extension until 21:00 depending on client reque...