Business Analyst & Service Delivery
Business Analyst & Service Delivery
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Job Description
We are hiring for Business Analyst & Service Delivery (IT) which will be placed in one of the largest FMCG company in South Jakarta.
Requirement :
- Bachelor Degree
- Good attitude continuously seeking improvements
- Have a strong drive for self-learning and ability for team work
- Minimum 3 Year(s) of working experience in the related IT Project Manager / Integration / Service Delivery
- Computer Literate (good in Ms Excel)
- Good in English
Jobdesc :
- Manage and lead project / project streams including writing technical / Business spesifications
- Support local and zone IT in validating and positioning the function demand into the IT portofolio ensuring active sponsorshipis in place fot the project agenda
- Perform demand shaping in the country business representatives to push and adopt the usage of group/zone standard solutiom and service when necassary
- Execute various project as a project member or leader and take ownership on respective assigned roles with other members
- To perform business servicing by collecting and translating business into system requirments. Analysis design testing and ongoing maintenance & support for internal systems
- Resolve incidents analyze root cause and work with vendor to find permanent resolution
- Pro-actively manage business expectations and monitoring
- Designing and developing interfaces and add-on solutioms set-up and customizing various business modules enchaning overall concepts
- Develop and maintain internal resources and cultivate the quality of the human capital
Employment Type
Full Time
