Bartender
Bartender
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary:
The Server at Chophouse 13 is responsible for delivering a premium dining experience to guests
by providing excellent service expert knowledge of the menu and a refined sense of are the
primary point of contact for our guests throughout their experience and must ensure
expectations are exceeded by offering personalized service in line with our fine dining standards. This
role requires a high level of professionalism attention to detail and a passion for providing a
memorable culinary experience.
Key Responsibilities:
- Guest Service:
Greet guests warmly and professionally guiding them through the dining experience.
Present menus make recommendations and answer questions about menu items
beverages and specials with confidence and clarity.
Offer expert guidance on wine pairings and beverage selections to compliment the guests
meal.
Take accurate food and beverage orders with diligence of all guests preferences and dietary
restrictions. Must then communicate clearly to the kitchen and bar teams.
Provide attentive and personalized service throughout the meal and maintain awareness of
each tables needs without being intrusive.
Handle guest complaints or concerns with grace and efficiency ensuring their satisfaction by
working with the management team when necessary.
Menu knowledge and presentation:
Have a thorough understanding of the restaurants menu ingredients preparation
methods and presentation to confidently describe dishes to guests.
Stay informed about daily specials seasonal menu changes and any new dishes or
beverages introduced to the menu.
Ensure that all dishes are presented and served to the guests in accordance with fine
dining standards and restaurant guidelines.
Order Management and communication:
Accurately input guest orders into the POS system ensuring all modifications allergies
and special requests are clearly noted.
Coordinate with the kitchen and bar teams to ensure timely delivery of orders.
Communicate effectively with back of house staff server assistants and other team
members to ensure seamless service and guest satisfaction. - Table Maintenance and Cleanliness:
Ensure that tables are properly set before guests are seated maintaining the highest
standards of cleanliness and presentation.
Monitor guest tables throughout their meal refilling beverages clearing plates and
ensuring each course is delivered promptly.
Work closely with the server assistant to keep tables and the dining area clean tidy and
well-organized. - Upselling and Guest Engagement:
Utilize suggestive selling techniques to recommend food beverages and wine pairings
that enhance the guests dining experience.
Be knowledgeable about premium menu items including wine cocktails and Chef
specialties to provide recommendations that align with guest preferences.
Engage with guests to create a personalized and memorable dining experience taking
note of any special occasions or repeat guest preferences. - Team Collaboration:
Work collaboratively with the entire front of house team including hosts server
assistants and bartenders to ensure efficient and seamless service.
Assist teammates during busy service periods covering sections or assisting with food
delivery as needed.
Maintain open communication with managers to address guest needs or service issues. - Financial Responsibility:
Present guests with accurate and timely bills process payments and ensure that the
guest leaves satisfied with the service provided.
Manage cash and credit card transactions in accordance with restaurant policies and
procedures. - Qualifications:
Previous experience as a server in a fine dining or upscale restaurant setting is highly preferred.
Excellent knowledge of food wine and beverage service with a strong ability to make pairing
recommendations.
Strong verbal communication skills and the ability to engage with guests in a professional
personable manner.
Ability to multitask and prioritize in a fast-paced high-pressure environment.
Familiarity with POS systems and cash handling.
A polished professional appearance and a commitment to delivering impeccable service. - Skills & Responsibilities:
Exceptional customer service skills and a passion for hospitality.
A detail-oriented mindset with a focus on providing an elevated guest experience.
Ability to anticipate guest needs and be proactive in delivering service without being prompted.
Strong teamwork skills working harmoniously with both front of house and back of house staff.
A high level of integrity reliability and professionalism. - Physical Requirements:
Ability to stand and walk for extended periods of time.
Ability to lift carry and transport items weighing up to 25lbs.
Frequent bending stooping and reaching is required for table service.
Flexibility to work evenings weekends and holidays as needed by the restaurants schedule.
Employment Type
Part-Time
