Ops Regulatory Specialist III -

Requisition No:860202

Agency: Business and Professional Regulations

Working Title: OPS REGULATORY SPECIALIST III -

Pay Plan: Temp

Position Number:

Salary: $21.00 per hour

Posting Closing Date: 09/13/2025

Total Compensation EstimatorTool

DIVISION OF ALCOHOLIC BEVERAGES & TOBACCO
OPS Regulatory Specialist III
Position Number:
Hiring Salary: $21.00 per hour

*Open Competitive Announcement*

**Anticipated Vacancy**

***Applicants must complete all fields in the Candidate Profile. Work history hours worked and formal education are required to qualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information.***

Our Organization and Mission:

The Florida Division of Alcoholic Beverages and Tobacco licenses the manufacture distribution sale and service of alcoholic beverage and tobacco products in Florida including receipt and processing of license applications; collection and auditing of taxes and fees paid by licensees; and enforcement of the laws and regulation of the alcoholic beverage and tobacco industries pursuant to ChaptersFlorida Statutes. The divisions three bureaus - Licensing Auditing and Enforcement - comprise a team of approximately 325 personnel fulfilling the regulatory obligations of the division throughout the state.

The Work You Will Do:

This position is assigned a variety of regulatory activities for the review of applications and the issuance of licenses permits and registrations for the sale of alcoholic beverages and tobacco. This position works independently performing professional work involving eligibility determination activities for the issuance of alcoholic beverage cigarette and tobacco licenses permits and registrations.

This challenging position provides the selected applicant the opportunity to help businesses open in Florida and/or assist our industry members with ensuring they maintain compliance with licensing laws. Applicants who can successfully communicate in complex administrative law matters will excel in this position.

The selected candidate in this position performs the following work and other related activities:

• Reviewing applications for licenses permits and registrations to ensure the applicants premises and locations are qualified for licensure.
• Corresponding and communicating with applicants regarding omissions or deficiencies in license applications.
• Processing routine and complex applications based upon department policy Florida Administrative Code or Florida Statutes.
• Independently evaluating qualifications and requirements to determine eligibility for licensure.
• Independently determining approval or denial of applications submitted for completeness accuracy and compliance.
• Effectively communicating with the supervisor in the event of a denial for further action.
• Updating all necessary systems logs and other applicable data systems consistently and accurately.
• Providing excellent service accurate information and specific guidance to internal and external customers regarding licensure functions.
• Processing fee payments to ensure all monies received are deposited in the correct bank account accurately and timely per established agency receipting procedures.
• Accurately responding to internal and external inquiries concerning licensure requirementsas well as other pertinent information regarding laws rules compliance policies and procedures.

***This position is anon-swornOther Personal Service (OPS) position located within the Bureau of Licensing. ***

**This OPS employment is a temporary employer/employee relationship used for accomplishing short term or intermittent tasks. OPS employees are at-will employees and are subject to actions such as pay changes changes to work assignment and terminations at the discretion of the agency head or designee.**

Your Specific Responsibilities:

Covered within the section above (The Work You Will Do)

Knowledge Skills and Abilities:

• Ability to multi-task working on multiple issues simultaneously and independently.
• Ability to determine work priorities and ensure proper completion of work assignments.
• Ability to communicate effectively both orally and in writing by understanding written sentences and paragraphs in work related documents by talking with others to effectively convey information by actively listening to others and by communicating effectively with others in writing as indicated by the needs of the audience.
• Knowledge of and ability to understand and apply applicable statutes rules policies and procedures.
• Ability to compile organize and analyze data as well as present findings.
• Ability to establish and maintain effective working relationships with others.
• Knowledge of computer systems and software used to perform writing calculating and data entry tasks and licensing application processing functions; and
• Ability to handle telephone calls in a courteous and effective manner.

Minimum Requirements:

• Must have two (2) years of customer service experience or two (2) years of post-high school education.
• Must have experience using Microsoft Office Suite (Microsoft Word Excel and PowerPoint).
• Must be able to travel for training and meetings as assigned.

Preferred:

Preference will be awarded to applicants possessing experience with inputting and/or reviewing data within an automated data records system.

The Benefits of Working for the State of Florida OPS:

Working for the State of Florida is more than a paycheck. The States compensation package for OPS employees working 30 or more hours per week include:

• Participation in health insurance coverage - voluntary.
• Tax favored accounts including health saving accounts and dependent care reimbursement accounts - voluntary participation.
• Life Insurance - voluntary participation.
• Participation in dental vision and other supplemental pretax plans - voluntary.
• Florida FICA Alternative Plan that affords OPS team members with an excellent opportunity to accumulate moneytoward future retirement goals 401(a) - mandatory participation.

For additional benefit information please visit the following website:

*Information contained in responses to Qualifying Questions concerning education experience knowledge skills and/or abilities must also be disclosed on the State of Florida Employment Application*

Applicant Note:If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation you may be required to place your license in an inactive status.

NOTE:This position requires a security background check and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.

Applicants are required to apply through the People First system by the closing date by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application you may call 1-.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

The Florida Department of Business & Professional Regulation is committedto increasing recruitment and hiring of individuals with disabilities andimproving employment outcomes.

Candidates requiring a reasonable accommodation as defined by the Americans with Disabilities Act must contact the DBPR Human Resources (HR) Office at . DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1 1962 will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information please visit the SSS website:.

If you are a retiree of the Florida Retirement System (FRS) please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled suspended or deemed ineligible depending upon the date of your retirement.

The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.

A candidate for veterans preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016 F.A.C. with the Florida Department of Veterans Affairs Veterans Preference Coordinator 11351 Ulmerton Road Suite 311 Largo FL 33778. The Department of Veterans Affairs has also established an email where people can electronically file claims or ask questions. The email is.

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation as defined by the Americans with Disabilities Act must notify the agency hiring authority and/or People First Service Center (1-). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455 F.S. Drug-Free Workplace Act.