Junior Developer - SE

CGI

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profile Job Location:

Bangalore - India

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Position Description:

1. Collaborate with clients and cross-functional teams to gather requirements analyze business needs and translate them into robust technical architectures for cloud contact centers with a focus on Amazon Connect implementations.2. Design and build end-to-end contact center solutions using Amazon Connect including contact flows IVR systems call routing Lambda integrations and AI features like Amazon Lex for chatbots.3. Lead hands-on development configuration and optimization of cloud contact center components ensuring seamless integrations with CRM systems (e.g. Salesforce) analytics tools and other enterprise applications.4. Develop migration strategies from on-premises to cloud environments focusing on Amazon Connect while incorporating DevOps practices for continuous integration deployment and automation.5. Provide technical leadership on emerging technologies such as generative AI for contact centers real-time analytics and omnichannel support while ensuring compliance with security and industry standards.6. Mentor team members conduct code reviews and foster a culture of best practices in DevOps Agile and cloud architecture.





Primary Skills

AWS Cloud Services DevOps Amazon Connect Lex Lambda DynamoDB QuickSight API Gateway CRM ServiceNow BMC Helix experience in DevOps practices including CI/CD pipelines infrastructure as code (e.g. Terraform AWS CDK) and automation tools for cloud in API integrations data security and performance optimization in contact center communication skills for engaging with technical and non-technical stakeholders.



Secondary Skills

Cloud/SaaS AI solutions agile collaboration contact center operations knowledgeCertifications such as AWS Certified Solutions Architect Amazon Connect Specialty or equivalent are highly desirable.



Experience

3 to 6 Years

Skills:

  • English

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.


Required Experience:

Junior IC

Position Description:1. Collaborate with clients and cross-functional teams to gather requirements analyze business needs and translate them into robust technical architectures for cloud contact centers with a focus on Amazon Connect implementations.2. Design and build end-to-end contact center solu...
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Key Skills

  • APIs
  • Pegasystems
  • SQL
  • CSS
  • .NET
  • HTML5
  • React
  • Node.js
  • C#
  • AJAX
  • Application Development
  • JavaScript

About Company

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The COMPANY is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 location ... View more

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