Sales Supervisor

Sales Supervisor USA

Full-time Inside Sales Location: Olathe KS

Drive Sales Growth & Lead a High-Performing Team

Are you passionate about coaching and developing sales teams As a Sales Supervisor you will lead train and mentor our domestic Inside Sales Representatives to strengthen their skills and drive business growth. Youll collaborate closely with the Manager of USA Sales to implement effective sales strategies and ensure a high standard of customer service.

Your Role and Responsibilities

• Lead coach and evaluate inside sales representatives ensuring optimal team performance in parts and accessory sales.
• Manage day-to-day sales operations including schedules payroll approvals and time-off coordination to maximize team productivity.
• Drive revenue growth by setting targets providing sales coaching and developing product and industry knowledge.
• Ensure top-tier customer service by overseeing call coverage and handling escalated inquiries related to orders shipments and claims.
• Review and monitor sales calls to offer constructive feedback and strengthen communication and closing skills.
• Mentor team members for career growth opportunities within TVH or other departments.
• Partner with Human Resources to ensure policy compliance and support performance management.
• Assist with recruiting interviewing and onboarding new team members to build a strong capable sales force.
• Identify training needs and execute development programs focusing on sales strategies and aftermarket solutions.
• Set and enforce performance standards for outbound call volume response times and customer engagement.
• Foster a positive high-energy team environment through regular one-on-ones recognition and continuous support.
• Collaborate with sales leadership and IT to improve ERP system functionality and streamline sales processes.
• Develop contingency plans to maintain uninterrupted sales and customer service operations.

How to Succeed

To thrive in this role youll need:

• 35 years of experience in a sales-related role.

• Minimum of 2 years of experience leading or managing a sales team and/or call center team.

• Strong leadership coaching and customer relationship management skills.

• Proficiency in ERP systems CRM platforms and Microsoft Office (Word Excel PowerPoint).

• A proven ability to drive sales performance develop talent and improve processes.

• Critical thinking and problem-solving skills for making informed data-driven decisions.

• A collaborative and adaptable mindset with professionalism and discretion.

• Willingness to travel domestically up to 10% for team development and industry events.

Whats in It for You

• Additional bonuses and commission opportunities based on high performance.
• Comprehensive benefits package (medical dental and vision)
• 401(k) match dollar-for-dollar up to 6%
• Hybrid work schedule
• Career growth opportunities including LinkedIn Learning and internal development programs
• Onsite perks café fitness area employee gardens
• A people-first culture focused on well-being sustainability and innovation

Why TVH

TVH is a global leader in spare parts and accessories for forklifts industrial equipment and agricultural machinery. With over 4600 employees worldwide we foster a culture of entrepreneurship collaboration and innovation.

TVH is an Equal Opportunity Employer. TVH will not discriminate against applicants based on race color religion national origin sex (including pregnancy and gender identity) sexual orientation genetic information or because they are an individual with a disability or a person 40 years old or older. Join Our Team!

Apply now!

Questions Contact Haily Park at