Insurance Specialist

Oklahoma City - USA

Monthly Salary: Not Disclosed

Posted on: 09-09-2025

Vacancies: 1 Vacancy

Job Summary

About Convatec

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions with leading positions in Advanced Wound Care Ostomy Care Continence Care and Infusion Care. With more than 10000 colleagues we provide our products and services in around 90 countries united by a promise to be forever caring. Our solutions provide a range of benefits from infection prevention and protection of at-risk skin to improved patient outcomes and reduced care costs. Convatecs revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit

Position Overview:

To provide administrative support to the Organization by verifying insurance eligibility identifying benefits covered services and supply limitations as needed to maintain client accounts of 180 Medical.

Key Responsibilities:

Verify insurance eligibility and benefits utilizing online and phone resources
Determine documentation authorization and referral requirements through verification of benefits
Update insurance and document records within MedTrack an internal database to support client services and claim payment processes.
Interpret reference material to make informed decisions regarding insurance requirements
Communicate insurance eligibility and benefits to key stakeholders to assist in client account maintenance.
Remediate complex insurance situations
Cross flow pertinent information with applicable team members within the Organization
Support Team Supervisor on miscellaneous projects.

Qualifications/Education:

Must have a high school diploma college degree preferred not required.
Six months to one-year related experience and/or training; or equivalent combination of education and experience.
Strong attention to detail and accuracy
Problem-solving and critical thinking skills
Effective written and oral communication
Ability to work independently with applicable direction
Flexible and adaptable to change in environment and industry
Work with integrity upholding organizational values and Code of Ethics
Clear reasoning on prioritizing multiple tasks and satisfactory organizational skills
Establish and maintain effective working relationships with clients of 180 Medical insurance companies and staff
Sufficient understanding and ability to effectively operate a computer navigate through software applications and utilize various digital tools and resources
Typing: 50 wpm (adjusted) highly recommended

Dimensions:

Physical Demands

Regularly required to sit stand walk and occasionally bend and move about the office or workspace.
Infrequent light physical effort required.
Occasional lifting under 10 lbs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

Work performed in an office environment

Special Factors

This role can be performed remotely.

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media text message email or phone call about recruitment at Convatec do not disclose any personal information or pay any fees whatsoever. If youre unsure please contact us at .

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race religion creed color national origin nationality citizenship ancestry sex age marital status physical or mental disability affectional or sexual orientation gender identity military or veteran status genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee

If you are an active employee at Convatec please do not apply here. Go to the Career Worklet on your Workday home page and View Convatec Internal Career Site - Find Jobs. Thank you!

Required Experience:

Unclear Seniority

About ConvatecPioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions with leading positions in Advanced Wound Care Ostomy Care Continence Care and Infusion Care. ...