Quick Lane Service Advisor
Quick Lane Service Advisor
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Job Description
At Kalispell Toyota we like to do things differently. We know what most people think of car dealerships and were here to change that! We may service and sell vehicles but first were here to take care of people. We focus on the guest experience and pride ourselves in taking an open and honest approach to provide the best automotive service experience. We thrive on teamwork with an emphasis on individual accountability and employee satisfaction.
Due to our continued growth Kalispell Toyota is looking for talented individuals seeking opportunities for growth to join our Quick Lane Service Advisor Team. We understand the importance of education and invest in our staff through continual career growth and opportunities for advancement. We welcome individuals who are new to the automotive industry but with previous roles in customer service retail sales restaurant industry or hospitality.
WHAT WE OFFER:
- $19.00 - $20.00 per hour DOE
- PLUS Monthly BONUSES
- Full-Time with Flexible Scheduling (4 - 10 hours Rotating Shifts)
- 401(k) Coordination and Matching
- Medical Dental Vision Insurance
- Opportunities for Advancement
- Vacation & Sick Pay
- Employee Discounts on products/services
WHAT YOULL DO:
- Communicate with technicians dispatchers and customers efficiently effectively and continually
- Greet and acknowledge customers upon arrival who are waiting and at vehicle pick up
- Develop follow-up on and update repair orders
- Assist technicians with miscellaneous services as needed
- Ensure completeness accuracy and status on all documents repair orders and records
- Analyze quality control with appropriate staff
- Assist with overall team needs and maintaining the service drive and surrounding areas
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
- Perform other related duties as assigned
WHAT YOULL NEED:
- Strong organizational skills patience and attention to detail
- Ability to work well independently and within a team
- Works well under pressure
- Proficient keyboarding skills
- Reading and writing comprehension
- Excellent communication skills including verbal written and active listening
- Clean driving record
- Willing to submit to a pre-employment background check & drug screen
Kalispell Auto Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws
Required Experience:
Unclear Seniority
Employment Type
Full-Time
