External Communications Advisor

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer supporting and celebrating difference is just one way that we demonstrate our value of Be good to people everyday.

Join us as we continue to grow and make a mark as the 5th largest telco in Australia!

Why work for Aussie

Founded in regional Victoria almost 20 years ago we are local from the ground up. What started in a living room in Morwell has now expanded to every corner of Australia - were growing fast and not slowing down!

Our fantastic culture lives and breathes our values:

• Dont be ordinary be awesome

• Think BIG

• No bullsh*t

• Be good to people

• Have fun

We are proud to be a B Corp Certified company which means were good to our people our customers and the planet by maintaining the highest standards for social and environmental performance transparency and accountability.

We care about our community through our Pledge 1% commitment sponsorship programs and our paid staff community service leave offering.

But dont just take our word for it We have been named one of the top employers in Australia by HRD magazine.

The good stuff

• 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)

• Discounted internet up to the value of $109 per month

• 20% off our Mobile services

• Day to day benefits like flexible working arrangements Employee Assistance Program (EAP) discounts with big names like Specsavers HCF and many more

• Celebrating you! With monthly rewards and recognition

• Internal training and resources for you to continue to learn grow and achieve your career goals

• Yearly allowance for amazing Aussie merch

• Fitness Passport for access to multiple gyms and pools across Australia

Lets talk about you

To be successful in this role you will possess:

• Degree in Communications PR Journalism or similar

• 45 years experience in external comms or PR ideally with customer-facing work

• Strong writing skills with a Plain English style

• Excel at stakeholder management and building strong relationships across the business

• Great communicator who can engage diverse audiences

• Detail-oriented logical and organised

• Confident using digital tools and working both independently and in a team

• Aligned with Aussie Broadbands values and decision-making approach

Other things wed like to see:

• Understanding of the telco industry

• Quick learner who thrives in fast-paced environments

• Comfortable analysing data to support decisions

• Creative thinker who challenges the status quo

• Experience managing website content and social media (Facebook Instagram Twitter LinkedIn)

How will you support our Why

• Create and deliver communication strategies aligned with business goals and audience needs

• Write and edit content including articles customer updates and digital materials

• Lead customer communication plans in partnership with Product and Customer Service teams

• Support cross-functional campaigns and projects with clear consistent messaging

• Assist with crisis communications to protect and strengthen Aussie Broadbands reputation

• Build strong internal relationships to help share wins and boost brand visibility

• Be a collaborative and supportive member of the Corporate Affairs team

Ready to join

Hit the apply button to submit your application and our fantastic team will be in touch!

Even if you feel you dont meet all the requirements wed still love to hear your story. We like to think outside the box with the people we hire.

If you have any questions get in touch today with our team at

Just a heads up we cant take applications through email so make sure you apply via the job link weve set for this role so you dont miss out!