External Communications Advisor
External Communications Advisor
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Job Description
This position plays an important role in shaping Aussie Broadbands external communications strategy in close collaboration with stakeholders across the business. Youll be instrumental in strengthening and safeguarding Aussies reputation with our customers and the broader public ensuring our messaging is clear consistent and aligned with our values.
If youve got PR or communications experience a strong foundation in external comms and love creating engaging content with attention to detail - wed love to hear from you.
At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer supporting and celebrating difference is just one way that we demonstrate our value of Be good to people everyday.
Join us as we continue to grow and make a mark as the 5th largest telco in Australia!
Why work for Aussie
Founded in regional Victoria almost 20 years ago we are local from the ground up. What started in a living room in Morwell has now expanded to every corner of Australia - were growing fast and not slowing down!
Our fantastic culture lives and breathes our values:
Dont be ordinary be awesome
Think BIG
No bullsh*t
Be good to people
Have fun
We care about our community through our Pledge 1% commitment sponsorship programs and our paid staff community service leave offering.
But dont just take our word for it We have been named one of the top employers in Australia by HRD magazine.
The good stuff
26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)
Discounted internet up to the value of $109 per month
20% off our Mobile services
Day to day benefits like flexible working arrangements Employee Assistance Program (EAP) discounts with big names like Specsavers HCF and many more
Celebrating you! With monthly rewards and recognition
Internal training and resources for you to continue to learn grow and achieve your career goals
Yearly allowance for amazing Aussie merch
Fitness Passport for access to multiple gyms and pools across Australia
Lets talk about you
To be successful in this role you will possess:
Degree in Communications PR Journalism or similar
45 years experience in external comms or PR ideally with customer-facing work
Strong writing skills with a Plain English style
Excel at stakeholder management and building strong relationships across the business
Great communicator who can engage diverse audiences
Detail-oriented logical and organised
Confident using digital tools and working both independently and in a team
Aligned with Aussie Broadbands values and decision-making approach
Other things wed like to see:
Understanding of the telco industry
Quick learner who thrives in fast-paced environments
Comfortable analysing data to support decisions
Creative thinker who challenges the status quo
Experience managing website content and social media (Facebook Instagram Twitter LinkedIn)
How will you support our Why
Create and deliver communication strategies aligned with business goals and audience needs
Write and edit content including articles customer updates and digital materials
Lead customer communication plans in partnership with Product and Customer Service teams
Support cross-functional campaigns and projects with clear consistent messaging
Assist with crisis communications to protect and strengthen Aussie Broadbands reputation
Build strong internal relationships to help share wins and boost brand visibility
Be a collaborative and supportive member of the Corporate Affairs team
Ready to join
Hit the apply button to submit your application and our fantastic team will be in touch!
Even if you feel you dont meet all the requirements wed still love to hear your story. We like to think outside the box with the people we hire.
If you have any questions get in touch today with our team at
Just a heads up we cant take applications through email so make sure you apply via the job link weve set for this role so you dont miss out!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
