Registrar - GAIN Program
Registrar - GAIN Program
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Job Description
Do you want to work for a health care organization that changes peoples lives One that not only cares deeply about clients but also values that its employees are its greatest asset
Vision Loss Rehabilitation Canada is a unique health services organization that serves people who are blind or partially sighted across the country. Our certified specialists provide training that empowers clients to develop or to restore activities of daily living skills to promote their independence to enhance safety and mobility. We work closely with ophthalmologists optometrists and other health care professionals by providing essential care on a referral basis in homes workplaces and communities across the country.
We offer competitive salaries and benefits flexible schedules and opportunities for professional development and growth.
For more information about Vision Loss Rehabilitation Canada please visit or call 1-.
Position Title: Registrar GAIN Program
Location: Any VLRC Office in Canada
Term: Full-time Permanent
Reports To: Manager Disability Benefits Navigation Services
Salary: $22.10/hour or as per the relevant collective agreement
Date: September 5 2025
I. Scope and Summary of Primary Responsibilities
In covering a broad range of duties the emphasis of this position is to utilize the electronic medical record application to register clients gather and record client information and to assign client records to appropriate staff ensuring the electronic medical record workflow processes are adhered to.
This position provides functional expertise within the comprehensive provision of vision rehabilitation services using the electronic medical record application.
II. Essential Functions
This position entails but is not limited to the following general responsibilities:
Completes and updates referrals to the GAIN program.
Assigns through the electronic medical record the required Services and Interventions.
Understands and able to provide information about the GAIN Program and VLRC services and resources
Flags urgent/critical situations to Manager or other designated staff
Ensures all client information is accurately entered into the electronic medical record in a timely manner
Scans documents into the electronic medical record using naming convention standards
Updates client status in the electronic medical record
Manages workload and electronic medical record caseload in effective and efficient manner
Maintains paper files in accordance with current policies and procedures
Answers emails directed to the GAIN Program email.
Provides administrative support to the managers and other team members as required
Provides back-up coverage to administrative staff as required
Completes evaluation surveys for clients who do not utilize email.
Relationships
Works both independently and collaboratively with the team and other departments
Problem Solving
Utilizes established business rules service standards and practices and ensures policies and procedures are followed in a timely fashion
Participates in service evaluation and program planning processes as needed to maintain and improve service outcomes
Participates in a supportive team environment to meet the operational and team objectives
Decision Autonomy
Works under the general direction of national/divisional guidelines and standards but has latitude in making decisions on routine tasks.
Consults with Manager on issues that are more complex or may require upper-level approval
Exercises judgment and tact when dealing with individuals and demonstrates sound judgment in when to elevate issues to the next level
Committed to maintaining privacy and confidentiality
Leadership
Manages interaction and information for potential and active clients who request service
Participates in community information sessions and presentations
Requirements
III. Qualifications
Knowledge and Skill Requirements
Proficient level of knowledge in the electronic medical record application including the management of caseloads
Demonstrated organizational and time management skills
Sensitivity to the needs of persons with vision loss
Ability to effectively communicate verbally and in writing
Detail-oriented with ability to enter data accurately
Proficient in the use of Microsoft Office software and database management and willingness to learn new software applications
Knowledge of eye conditions and blindness prevention would be an asset
Knowledge of the psychosocial impact of vision loss would be an asset
Experience and Education
3 years working experience within an administrative function.
Proficient typing and keyboarding skills
Work Environment
Ability to work flexible hours.
Benefits
Apply Now!
If this sounds like the role for you apply now to
Be sure to include a resume cover letter and mention how you heard about this opportunity.
VLRC is committed to creating and fostering an inclusive workplace and we are committed to a fair transparent and accessible recruitment process. We strongly encourage applications from members of groups that have been historically disadvantaged and marginalized including but not limited to Indigenous peoples racialized persons persons with disabilities people who are blind partially sighted or deafblind and those who identify as women and/or strongly encourage applications from applicants with sight loss. Direct lived experience would be a definite asset.
VLRC is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process. Please note that the successful candidate will be required to pass a standard Vulnerable Sector Check.
Not sure if you qualify Think about applying anyway!
We understand that not everyone brings 100% of the skills and experience for the role. If you possess similar experience to what weve listed above we encourage you to apply. We believe that diverse experience transferable skills and passion are key!
We thank all applicants for their interest in VLRC however only those selected for an interview will be contacted.
Closing Date for Applications: September 12 2025
Employment Type
Hourly
