Senior Loan Officer, Auto Refinancing
Senior Loan Officer, Auto Refinancing
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
At Caribou we care about giving people financial freedom so they can focus on whats most important to them. Today less than two percent of Americans refinance their auto loans despite drastic increases in the cost of new and used cars. We see huge potential to help folks reduce their monthly auto expenses as well as increase the predictability of those expenses over time. We do this by building technology to pair customers with community banks and credit unions and ushering them through the process quickly. On average our drivers save $115/month on their car loans while protecting their investment long term.
Caribou is led by leaders from the technology automotive and finance industries. Were proud to be backed by a great team of investors including QED Investors Goldman Sachs Moderne Ventures Accomplice Link Ventures Motley Fool Ventures and others.
About the Role
We are seeking candidates with previous experience in auto loan this role as a Senior Loan Officer (Senior Loan Advisor) you will be handling inbound calls and warm leads (no cold calling!) consulting with and assisting customers in refinancing their auto loans.
In this role you will
- Leveraging a consultative sales approach you will advise customers on the purchase of additional protection products including vehicle protection services and other offerings
- Provide customers with a thorough explanation of the terms of their loans as well as aftermarket products and extended service contracts
- Act as a product sales expert maintaining elevated product sales attachment goals and expectations
- Effectively manage and maintain a large pipeline of prospective customers and maintain acceptable levels of conversion
- Conduct business in an ethical and professional manner in congruence with our lender guidelines finance laws and internal compliance guidelines
- Process finance deals accurately and fairly through financial sources to secure funding
- Perform needs assessments overcome objections and manage the expectations of customers
- Other duties may be assigned
Location
This role can be based out of our Caribou office in Denver CO or remote within the greater Denver CO area.
Hours
This role will primarily work within normal business hours which are currently 7AM - 7PM (MT) Monday through Friday (hours of operation subject to change in the future). In addition you will be required to work at least one Weekend shift (Saturday or Sunday) every four weeks during the hours of 8AM to 5PM (MT). In exchange you will receive a flexible day off to make up for working the weekend shift.
About You
You have
- 2 years refinance experience demonstrating success in a loan officer role
- Experience handling and maintaining a high volume pipeline
- Excellent customer service skills and ability to quickly build rapport with customers
- Clear communication and active listening skills
- Ability to process information efficiently and incorporate in real time with customers
- Ability to learn new technology and use a variety of software platforms
- Excellent time management skills
- Bilingual in Spanish/English is a plus.
How we will take care of you
Everyone at Caribou is a valued team member. Our compensation and benefits package includes:
- Competitive compensation: $50000 base with monthly commission structure average annual earnings for the first year are $90000 with the ability to exceed the average due to uncapped commission potential.
- Paid training and onboarding period of 16 weeks to set you up for success. You will be eligible to participate in the sales commission plan during your first full month of employment.
- Equity options in the Company
- 401k savings program
- Generous paid time off including: Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents.
- Robust wellness benefits including company-paid plans for health dental vision mental health disability and basic life insurance. Including a fully company subsidized employee only health insurance plan option with no out of pocket premium cost.
- Optional benefits to suit your individual circumstances such as HSAs FSAs supplemental life and medical insurance and pet insurance.
- Up to $1000 per year for eligible professional development expenses.
We come from all walks of life and are joined together by our shared values which guide our work and how we work together.
- Give a damn. What were doing matters. We show up determined to deliver results and we love it.
- Velocity. Were intentional about where were going and we race towards it.
- Make the assist. We have diverse strengths. We offer and ask for help so we all win.
Caribou is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability sexual orientation pregnancy status marital status military or protected veteran status genetics or any other characteristic protected by law. This position is not restricted solely to the responsibilities listed above and the scope and responsibilities are subject to change. A pre-employment background check is required as a condition of employment.
*Caribou does not currently have employee operations in AL AK AR CT DE GA HI IA ID IN KS KY ME MI MO MS MT NC ND NE NH NJ NM NV OH OK PA RI SC SD TN UT VT WV WY.
Required Experience:
Senior IC
Employment Type
Full-Time
