Director of Group Sales (Hotel) - Las Vegas, NV
Director of Group Sales (Hotel) - Las Vegas, NV
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Job Description
Full-Time in Las Vegas NV - $75k - $95k
About Sentral
Sentral is a network of communities redefining the way people live. Sentrals mission is to be the leading residential hospitality operator through superior performance enhanced experience and a network of connected communities. We take the convenience connection and comfort of home to new heights-we call it Home. Our one-of-a-kind communities offer unrivaled locations innovative tech-enabled services and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the worlds best cities: Atlanta Austin Chicago Denver Los Angeles Miami Nashville Oakland Philadelphia Pittsburgh Portland San Francisco San Jose Santa Monica Scottsdale and Seattle with more coming soon.
Our core values reflect our commitment to our employees as we are service first in our actions value thinking like an owner and continuously strive to make one another better. We strongly believe in continuous personal improvement career growth and diversity in our workforce. With ongoing learning & development offerings leadership coaching and mentorship programs we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.
Position Overview and Responsibilities
At Sentral we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude a growth mindset and an entrepreneurial drive. Successful candidates will be proactive solution-oriented and have strong ownership of their work. The Director of Group Sales is responsible for leading group sales efforts overseeing the management and growth of client relationships within the assigned market segments. This role plays a critical part in achieving both team and individual revenue goals through a strategic combination of account management new business development and industry networking. The ideal candidate will consistently deliver a professional and engaging experience that strengthens the long-term success of the companys relationships with guests team members and stakeholders.
This is an in-person position located on-site of the property.
Key Responsibilities
New Account Acquisition
Proactively solicit new accounts to meet or exceed revenue goals through prospecting outbound calls site visits and written communications.
Demonstrate a proven track record of driving group sales revenue through strategic partnerships and securing new business.
Enhance hotel visibility by participating in industry-related events trade shows and sales blitzes.
Leverage your active network of group market contacts to develop and grow the business.
Manage the full sales cyclefrom prospecting to closingcrafting customized proposals and conducting impactful presentations.
Clearly communicate the companys value proposition aligned to client needs.
Consistently achieve or surpass monthly quarterly and annual revenue targets and profit margins.
Account Management
Develop strengthen and expand relationships with existing clients to drive retention and growth.
Identify and pursue upselling or cross-selling opportunities aligned with account goals.
Conduct regular business reviews tailored to each clients needs and goals.
Showcase value to different stakeholders based on their function and interests.
Stay informed of competitive positioning and effectively differentiate our offerings.
Respond promptly to leads from Global Sales offices DMOs and other sources.
Cultivate strong on-site client experiences during events or group stays.
Client Service & Support
Deliver exceptional customer service responding to inquiries and requests promptly and professionally.
Maintain accurate and updated client records and sales documentation.
Demonstrate professionalism in resolving client concerns and mitigating escalations.
General Responsibilities
Represent the brand as a true ambassador articulating the companys vision and value in all client and industry engagements.
Build trust and rapport with clients while thoroughly qualifying their needs and decision-making processes.
Remain agile and responsive to market dynamics and team needs.
Ensure data accuracy across CRM and reporting platforms.
Consistently follow up on open leads with creative and effective sales tactics.
Provide regular updates on sales activity and pipeline status to leadership.
Complete additional duties as assigned by leadership.
Skills and Experience
Bachelors degree
Minimum 3 years of hotel extended stay or aparthotel sales experience.
Experience with hotel openings and ramp-up phases preferred.
Strong track record in prospecting networking and closing group business.
Exceptional verbal and written communication skills.
Highly organized with the ability to prioritize multiple projects and meet deadlines.
Demonstrated ability to collaborate with diverse personalities and departments.
Exercises discretion and maintains confidentiality.
Comfortable working under pressure and in fast-paced environments.
High School Diploma or equivalent required; college coursework preferred.
Must be able and willing to travel up to 15% annually.
Sentral Benefits
Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical dental vision and other benefit options) to our team members and their families.
Time Off: Sentral fosters a flexible work lifestyle by offering paid time off paid holidays & volunteer hours to all full-time team members.
Matching 401K: To help you reach your savings goals we offer a 401(k) plan with a match.
Career Development: We offer extensive learning and development opportunities to support growth.
The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role:
Move body in repetitive motions for extended periods of time
Work in a space that includes indoor and outdoor spaces with and without covering
Move throughout the property as needed
Transport boxes and equipment weighing up to 20 pounds
Communicate with other persons in the building
Observe details in surrounding areas and on a screen
Required Experience:
Director
Employment Type
Full Time
