F&B Manager
F&B Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview:This position is responsible for managing and supervising the employees and services in the restaurant/dining room and to ensure guest and member satisfaction. Provides proper training and development of employees and ensures a positive work environment. Reports to the Director of Food and Beverage.
Responsibilities:
- Perform all duties toward the goal of providing excellent guest service in an efficient manner.
- Develop effective schedules for the staff based on levels of business and budgetary guidelines in TCP.
- Schedule and coordinates side work for all personnel.
- Ensure the outlet maintains cleanliness and organization in the facility according to established standards of sanitation.
- Maintains appearance and uniform standards.
- Present on the floor 100% of the time during a meal service period to observe monitor and follow up on all areas of operation on a daily basis.
- Work with the Chef/Kitchen Manager on duty in maintaining high standards of food presentation and sanitation.
- Provide on-going feedback to all service personnel and Assistant Managers concerning all aspects of the operation.
- If applicable communicate daily with the Food & Beverage Director concerning all aspects of the operation.
- Evaluate coach and counsel hourly outlet personnel.
- Maintain a tracking system for individual guest sales by server and a consistent feedback system for communicating the information.
- Maintain a training tracking system for individual personnel recording all necessary training signoffs and workshops.
- Control costs: food labor and other expenses.
- Motivate all staff members to maximize sales by utilizing menu knowledge and suggestive selling techniques.
- Interact with guests on an ongoing basis to ensure that service and food quality expectations are being met.
- Handle all guest service issues in an immediate and professional manner.
- Maintain constant follow-up on Company and departmental standards for Dining Room service.
- Ensure that the facility is ready to open 15 minutes prior to the posted opening time and deliver a creative sales-oriented service briefing.
- Monitor and react to all situations mentioned on comment cards/unifocus and provide written comments on actions taken and perform necessary documentation when needed.
- Ensure the secure handling and balancing of an assigned cash bank.
- Follow and enforce all policy procedures and service standards.
- Perform other duties as assigned.
Qualifications:
- Must be at least 21 years of age
- Minimum of 3 years work experience in upscale and/or casual restaurant(s)
- Minimum of 2 years work experience in a supervisory or management level
- Knowledgeable of dining room and reservation system procedures.
- Knowledgeable of all menus and specifications.
- Basic knowledge of sanitation and back-of-the-house procedures for the cooks and pantry lines.
- Knowledgeable of point-of-sale system and server banking.
- Knowledge of budgets and labor hours
- Ability to effectively communicate with subordinates co-workers and supervisors.
- Ability to motivate and foster a positive work environment.
- Certification in the TIPS alcohol awareness program and Food Handler card is required within 30 days of hire.
- Must have cash handling
- Must be able to stand for long periods of time approximately 8 hours.
- Must be able to walk for long periods of time.
- Must be able to lift and carry a minimum of 40 pounds.
- Must be able to bend stretch and reach for extended periods of time.
- Ability to work days nights weekends holidays
Required Experience:
Manager
Employment Type
Full-Time
