OMF Client Relations Consultant (Knysna Square)
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Job Location:
Knysna - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Lets Write Africas Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
This role assists clients telephonically or face to face in accordance with business process and compliance rules. The incumbent is individually accountable for achieving results through own efforts. Customer focused role.Provides telephonic and face-to-face service to customers. Adheres to service and quality standards. Adheres to business process and compliance rules. Moderate to high level of technical knowledge. Multi skilled across product and process relevant to the business area.Skills
Competencies
Action OrientedCommunicates EffectivelyCustomer FocusDecision QualityEnsures AccountabilityInstills TrustInterpersonal SavvyNimble LearningEducation
Matriculation Certificate (Matric)Closing Date
14 September 2025 23:59The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!
Required Experience:
Contract
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Old Mutual offers a wide range of life insurance products, car and home insurance, personal loans, and investment, corporate and financial planning solutions.
