Research Executive

Were the worlds leading data insights and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique 360-degree understanding of consumer behaviour across the globe. We are shopper-centric continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets pioneering technology and expert analysts we partner with brands and retailers of all sizes empowering them to reimagine whats possible and change the landscape to create a better healthier more sustainable and inclusive world.

Job Details

Purpose: To develop a strong understanding of Worldpanel analysis & services. Develop the analytical skills and knowledge required of this role with the view to being an indispensable support to the Client Service Team (CST) with respect to responding to client data requests handling project briefs for presentations by delivering timely accurate and insightful information.

Client Relationship

Proactively seek to understand the teams clients business and using this knowledge to improve the work you do

Employ an appropriately professional tone in all communications including emails presentation materials telephone calls and face to face meetings

Assist client contacts in being able to locate and use existing data through your sound knowledge of the content of regular reports database structures and other regular deliverables

Account Handling

Demonstrate real curiosity and a willingness to go the extra mile in dealings with your clients

Take ownership of client requests ensuring they are acted upon by you or another member of the team in a timely fashion where appropriate answering client queries with support from your line manager

Where appropriate take responsibility for the timely and accurate production of regular deliverables such as reports or page updates

Support Manager in client meetings/ onsite visits by preparing meeting material and handling follow-up requests

Production and interpretation of special analyses with a focus on finding patterns in the data and highlighting key points

Confidently start to use the more advanced capabilities within our core software such as level groups distributions etc

Seek solutions to problems when they arise if errors occur or processes break down

Basic Data & Tracking

Demonstrate exceptional precision & attention to detail focusing on accuracy at all times

Be responsible for/involved in producing the regular deliverables of data and ensuring that they are dispatched on time and accurately

Undertake the implementation of report quality control carrying out changes to client report specs

Understand the clients ways of working and ensure delivery of information meets these requirements

Be able to retrieve data and understand the output from our core software

Develop competence in charting and be able to produce basic presentation decks

Analysis & Insight

Begin to recognise patterns and draw logical conclusions based on your analysis of the data set

Begin to learn how to build stories from the data

Support line manager in obtaining contextual information from different data sources

Assist in preparing and delivering presentations to clients. Seek opportunities to practice presentation skills to develop a confident style in delivery.

Build knowledge of FMCG environment including macro trends and KWPs competitive environment

Build category and brand awareness in order to be able to identify/explain key influencers to market performance

Strive to add value to basic ad-hoc client data requests adding commentary and drawing out key findings

Where appropriate discuss briefs with clients challenging appropriately to make sure requests have been properly thought through and the real needs are met first time

Team People & Self Development

Actively participate/visibly demonstrate and eagerness develop the required skills in training

Seek opportunities to practice and apply what you have learned in training

Take part in your own performance management using the Worldpanel appraisal system

Ensure you maintain an up to date PDP with your line manager - monitor your progress and find solutions for your development needs

Engage with your line manager - seeking their feedback input and contribution to your development - act upon it appropriately asking for advice when relevant

Build relationships internally specifically with immediate team with the view to willingly offer help and support to others in the team where possible

Understand your personal impact and build your reputation as a member of the team who has the confidence to work independently when required but who is also an active flexible confident and trusted team member

Show that you are a positive inquisitive individual who is prepared to go the extra mile and get involved

Seek out opportunities to grow your client and category knowledge by reading trade press making store visits having an opinion on your clients products and advertising (and their competitor products/advertising) for example.

Person specification

A person in this role is likely to have the ability to:

Provide a high level of attention to detail

Operate as a friendly flexible and willing team member who seeks opportunities to help others and in doing so develop their own knowledge and influence their own reputation positively

Communicate effectively as the job environment requires confident individuals who are socially adept

Organise own work and prioritise independently if required

Be dependable and take responsibility for own work

Bring enthusiasm and energy to the role

Be inquisitive and interested in exploring theories & ideas using the available analytical tools to aid them

Be self disciplined in their approach to their work and learning

Listen and seek feedback and take on board suggestions to help develop knowledge and skills

At Worldpanel we have an integrated way of rewarding our people based around a simple clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious using intelligence passion and creativity to encourage new thinking and shape the world we live in. Apply for a career thats out of the ordinary and join us.

We want to build an equality of opportunity in a fair and encouraging working environment where people feel included accepted and are allowed to thrive in a space where their mental health and well-being is taken into consideration.

We want to build a more diverse community to expand our talent pool be locally representative drive diversity of thinking and better commercial outcomes.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Country

Why join Kantar

We shape the brands of tomorrow by better understanding people everywhere. By understanding people we can understand what drives their decisions actions and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology we can help brands find concrete insights that will help them succeed in our fast-paced ever shifting world.

And because we know people we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office we understand no one size fits all; our approach is flexible to ensure everybody feels included accepted and that we can win together. Were dedicated to creating an inclusive culture and value the diversity of our people clients suppliers and communities and we encourage applications from all backgrounds and sections of society. Even if you feel like youre not an exact match wed love to receive your application and talk to you about this job or others at Kantar.