Pay: $20.19/hr
Shift for this role is 9:30am-6:30pm. Individual shift requirements will vary on client event schedule.
Job qualifications
- Minimum of 1 year of work experience in the area field of facilities and office services
- High School diploma or GED required
- Strong written and verbal skills
- Proven customer service skillset
- Experience with Microsoft Office (Word PowerPoint and Excel) including Outlook email and calendar
- Experience in navigating a high-profile high-paced environment
- Ability to problem solve rationalize and mitigate/manage obstacles presented
- Self-starter task-oriented leader
- Ability to work overtime as needed
- Ability to handle sensitive and/or confidential information
- Proven ability to multi-task meet deadlines and complete projects in a timely manner
- Proven customer service skills are required in order to create maintain and enhance customer relationships.
- Good written and verbal communication skills including professional telephone and email etiquette.
- Attention to detail with good organizational skills.
- Must be able to meet deadlines and complete all projects in a timely manner.
- Ability to handle sensitive and/or confidential documents and information.
- Able to make independent decisions that conform to business needs and policy.
- Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level.
- Must work well in a team environment.
- Must be able to interact effectively with multi-functional and diverse backgrounds.
- Ability to work in a fast-paced environment.
- Must be self-motivated with positive can-do attitude.
- Demonstrate initiative and proactive thinking
- Ability to work well with others in a team atmosphere
- Maintain a professional appearance and high level customer service mindset at all times
- Ability to commit and adhere to all client values principles and procedures
Job duties
(* denotes an essential function)
- *Perform regular inspections of the client space (doors furniture and fixtures) and escalate to relevant vendors for resolution
- *Respond to employee facility related requests temperature parking etc.
- Communicate with Account manager and client Facilities Manager
- *Be able to lift up to 50 lbs. on a regular basis.
- Interact with clients in person over the phone or electronically.
- Adhere to Williams Lea policies in addition to client site policies.
- Use equipment and supplies in a cost-efficient manner.
- *Coordinate with Building Management on any issues relating to janitorial services security parking etc.
- Support emergency evacuation plans/fire drills
- Interact with vendors for vending machines coffee service Life Safety Equipment day porter and other facility related services
- * Daily Check-in with Hospitality team for assistance with event setup/breakdown
- *Assist Facilities Manager with minor moves relocating internal employees to newly assigned workstations / offices
- * Creating nameplates for new hires and updating new nameplates for internal relocations.
- *Coordinate furniture orders/minor furniture changes
- *Assist Account Manager/Facilities Manager with overall maintenance of offices and ad hoc/special
- *Set tone for the environment by maintaining a positive personality sense of urgency independent thinking self-starting and high-spirited can-do disposition
- *Daily Visitor Office checks for general appearance and supplies (Making visitor signs and placing in visitors offices)
- Assistance with wrapping up personal items cleaning out workstations / offices for departing employees
- Assistance with taking departing employees personal down to their car
- Assistance wrapping up personal items and sending them UPS to their home
- Setup Supply boxes for new hires
- Provide court runs or hand-deliver documents/materials as needed
Working conditions
- Individual shift requirements will vary on client event schedule
- Ability to work overtime as needed.
- Work is performed in a professional work environment.
- Business causal attire required.
Required Experience:
IC