KBB Buying Center Sales Assistant
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Job Location:
Saginaw, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
07-09-2025
Vacancies:
1 Vacancy
Job Summary
Who Are We
Are you ready to start a career leading a talented team to success with opportunities for outstanding performance and personal growth Do you want to work for a fun professional and forward thinking company that values exceptional customer service and high employee satisfaction Look no furtherMcDonald Auto Groupis the place for you!
We are a second-generation family-owned business that has been a part of the Mid-Michigan community for over 100 years with deep ties to Saginaw and the Saginaw Valley. We currently operate 9 franchised dealer brands across 5 locations employing over 200 dedicated team members. At McDonald Auto Group we strive to create a dynamic work environment where our employees enjoy coming to work and find fulfillment in their roles. We believe that our greatest asset is our people and only the best team members can deliver the exceptional customer service were known for.
Welcome to our brand-new Kelley Blue Book Buying Center in Mid-Michigan! Unlike a traditional car dealership we specialize in providing a trusted transparent vehicle buying and selling experience leveraging the renowned Kelley Blue Book brand. Our innovative approach focuses on customer satisfaction fair valuations and a collaborative work environment. Join our dynamic team and help shape the future of automotive sales in a diverse fast-paced setting!
Job Description
We are seeking a motivated and customer-focused Kelley Blue Book Buying Center Sales Assistant to join our Mid-Michigan team. This role is perfect for an energetic individual who thrives on building relationships working with cutting-edge technology and collaborating across departments. As a Sales Assistant youll manage leads engage with customers via phone and in-person and facilitate vehicle sales all while delivering exceptional service in our unique non-traditional buying center environment.
Responsibilities
Lead Management: Utilize computer-based systems to track manage and follow up on customer leads generated through online inquiries referrals and marketing campaigns.
Customer Engagement: Make outbound phone calls to connect with potential buyers and sellers answering questions scheduling appointments and building trust.
In-Person Consultations: Meet customers at our Mid-Michigan Buying Center to guide them through the vehicle buying or selling process including vehicle appraisals using Kelley Blue Book tools and industry data.
Sales Transactions: Negotiate and close vehicle deals ensuring a smooth transparent process that aligns with our commitment to fairness and customer satisfaction.
Cross-Department Collaboration: Work closely with appraisal marketing and customer service teams to streamline operations and enhance the customer experience.
Data Entry & Reporting: Maintain accurate records of customer interactions sales progress and inventory details in our CRM system.
Market Awareness: Stay informed about local market trends vehicle valuations and customer preferences to provide informed recommendations.
Qualifications
Customer Service Excellence: Strong interpersonal skills with a friendly professional demeanor to build rapport with diverse customers.
Communication: Excellent verbal and written communication skills for phone calls emails and in-person interactions.
Tech-Savvy: Comfortable using computers CRM software and online tools for lead management and vehicle valuations (experience with Kelley Blue Book tools is a plus).
Sales Acumen: Ability to negotiate and close deals while maintaining a customer-first approach.
Team Player: Eager to collaborate across departments in a dynamic non-traditional automotive environment.
Adaptability: Thrives in a fast-paced setting with the ability to handle multiple tasks and diverse responsibilities.
Education/Experience: High school diploma or equivalent required; 1-2 years of experience in sales customer service or automotive-related roles preferred but not mandatory.
Local Knowledge: Familiarity with the Mid-Michigan area and its automotive market is a plus.
If this sounds like an opportunity for you apply now!
Job Type: Full-time
Pay: From $40000.00 per year
Why join us
Be part of a pioneering Kelley Blue Book Buying Center redefining the car-buying experience in Mid-Michigan.
Work in a diverse inclusive environment with opportunities to collaborate across departments.
Competitive salary performance-based incentives and opportunities for growth.
Comprehensive training on Kelley Blue Book valuation tools and our unique sales process.
A supportive team-oriented culture that values innovation and customer satisfaction.
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
Schedule:
- 8 hour shift
- Weekends as needed
Supplemental Pay:
- Commission Pay
Work Location:In person
Key Skills
- Microsoft Office
- Purchasing
- Organizational skills
- AS400
- Math
- Pricing
- Analysis Skills
- Merchandising
- Microsoft Excel
- Retail Math
- Administrative Experience
- negotiation
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