Market Service Representative

Alleima

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profile Job Location:

Palm Coast, FL - USA

profile Monthly Salary: Not Disclosed
Posted on: 07-09-2025
Vacancies: 1 Vacancy

Job Summary

Location

Palm Coast United States of America

Your Role


As a Market Service Representative at Alleima you will be the first interface to provide world class Market service to both existing and prospective customers. Your responsibilities will include:

Responding to customer needs and inquiries via phone or email

Processing and reviewing order flow

Handling customer claims and ensuring accuracy of customer information in computer systems

Supporting the sales team to achieve sales objectives and improve customer satisfaction

Managing escalation of unresolved customer inquiries

Other miscellaneous task

About You

You are a positive individual with a willingness to learn and a professional customer service attitude. Your excellent telephone and people skills enable you to handle direct and indirect communications with external customers sales production finance and management. You are organized detail

oriented and capable of multitasking and prioritizing workload effectively. Your proficiency in MS Office including Word and Excel ensures you can manage customer orders inquiries invoicing and documentation accurately. With a high school education or equivalent you bring valuable customer service experience to the role making you a key player in our team.

What you can expect from us

We offer an exciting job in an evolving organization. Our focus is on growth and we can ensure that you will grow with us.

  • Health Dental and Vision coverage after 30 days
  • 401K with company contribution of 5% plus matching after 90 days
  • 88 paid holiday hours per year
  • Paid time off (up to 120 hours paid time off after one year)

Additional Information

At Alleima our mission is much more than delivering high-quality products technology and processes - working together to develop solutions based on our customers needs and thus achieve our business goals is a better way to describe our daily work. With curious employees and safety as our priority we create a work environment where you can develop both personally and professionally.

With a clear direction for our journey ahead utilizing our position as a technology leader progressive customer partner and sustainability driver we aim to become an even stronger company in our industry.

Are you ready to take on this challenge together with us Join us on our journey!


Required Experience:

Unclear Seniority

LocationPalm Coast United States of AmericaYour RoleAs a Market Service Representative at Alleima you will be the first interface to provide world class Market service to both existing and prospective customers. Your responsibilities will include: Responding to customer needs and inquiries via phone...
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Key Skills

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About Company

Company Logo

Alleima is a developer and producer of advanced stainless steels, special alloys, titanium and other high-performance materials in a variety of product forms. Examples are tube, strip and wire products.

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