S24 Project Worker - National Redress Scheme
S24 Project Worker - National Redress Scheme
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Job Description
Micah Projects is a community based not-for-profit organisation with a vision to create justice and respond to injustice at the personal social and structural levels in church government business and society. We believe that every child and adult has the right to a home an income healthcare education safety dignity and connection with their community of choice. Micah Projects provides a range of support and advocacy services to individuals and families.
Description
Lotus Support Services advocates for and supports adults who experienced childhood abuse including child sexual abuse in institutional settings. Lotus provides support in living with the lifelong impacts of trauma from childhood abuse and seeking justice via applications for the National Redress Scheme and engagement with the Royal Commission into Violence Abuse Neglect and Exploitation of People with a Disability.
The National Redress Scheme provides support to people who were sexually abused as children while in the care of both government and non-government out-of-home care institutions and was created in response to the recommendations of the Royal Commission into Institutional Responses to Child Sexual Abuse. The Scheme offers three components of redress:
- Access to counselling and psychological care.
- Acknowledgement and recognition for people who want it through a direct personal response from the institution responsible for the abuse; and
- A monetary payment
We are seeking a dynamic and experiencedProject Worker to join the Redress Team toplay a key role in supporting people engaging with the National Redress Scheme. You will provide trauma-informed counselling advocacy and pathways navigation to assist participants in addressing the lifelong impacts of childhood institutional abuse including sexual abuse. The role focuses on supporting applicants to the National Redress Scheme who have received an s24 letter and/or request for additional information. The role will be responsible for ensuring contact with s24 applicants within 5 business days of referral. The role will also provide administrative support to the broader Lotus Support Services team.
This is a part-time (0.6FTE)employment opportunity until June 2026 at Level 5 of the SCHADS award.Preferred days of work:Mon Wed & Thu.
Skills And Experiences
Key Responsibilities & Metrics
- Deliver trauma-informed participant-centred support (face-to-face telephone video and online).
- Ensure that 90% of applicant responses to s24 RFIs do not require further request for information.
- No more than 5% of complaints from applicants referred under this activity result in an outcome of fully or partially substantiated
- Provide brief intervention support to help participants prepare emotionally and practically for providing additional information to The Scheme.
Essential Criteria:
- Relevant Human Services certificate diploma or tertiary qualification and extensive experience or a combination of experience expertise and competence.
- The ability to articulate a framework for practice in working with people who have experienced abuse.
- An understanding of the lifetime impacts of childhood sexual abuse in institutional settings including out-of-home care.
- The ability to advocate with systems on behalf of vulnerable members of the community to access appropriate support.
Desirable Criteria:
- Experience and/or understanding of The National Redress Scheme
- An understanding of the Royal Commission into Institutional responses to Child Sexual Abuse
More information about the role and to learn more about the key selection criteria select the link to thePosition Description.
In SEEK click on Apply Now to access the Position Description through our careers page.
For more information please email.
Benefits of working at Micah Projects
- Join a well-recognised multidisciplinary organisation;
- Salary Packagingoption up to $15899 increasing your take home pay (additional meals and entertainment card option up to $2650);
- Access to discounted fitness facilities throughFitness Passportfor you and your family;
- Access to free and confidentialEmployee Assistance Program;
- Ongoing professional development opportunities including further training so you can broaden your horizons and sharpen your skillset during your time with us;
- Access to other employee benefits includingPortable Long Service Leave (QLeave) supply of uniforms and Flare benefits.
How to Apply:
If you believe that you have interest passion and desire to make a difference in peoples lives please click on apply.
Please supply a Resume/CV and a covering letter/email addressing the Key Responsibilities and Essential Criteria (maximum of 2 pages) along with any other relevant documentation.
While the deadline to receive applications isWednesday 1 October 2025 applications will be assessed with interviews being conducted as they are received so do not delay in applying!
Micah Projects is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.
Employment Type
Part-Time
