AVP, Nonprofit Services
AVP, Nonprofit Services
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Job Description
OUR MISSION REMARKABLE IMPACT
Remarkable impact is the heart of Foundation For The Carolinas mission and the driving force behind our mission is the collective impact of thousands of nonprofits families companies and organizations who partner with us to amplify the power of giving.
HOW YOULL ADVANCE OUR MISSION POSITION OVERVIEW
The Assistant Vice President (AVP) Nonprofit Services works to grow steward and retain the assets of Foundation For The Carolinas (FFTC) Center for Nonprofit Sustainability and is responsible for managing assigned strategic projects related to the Philanthropic Advancement Team (PA Team). The AVP plays a key role as the dedicated relationship manager for an assigned portfolio of nonprofits providing day-to-day administrative support and ensuring the accuracy and timeliness of information to addition to direct relationship management the AVP is responsible for overseeing project workflows implementing tools and processes that improve operational efficiency and collaborating across departments to maintain high standards of service delivery. This role may also support activities related to prospect development and nonprofit capacity-building programs and events. Like all members of the PA Team this position will serve on and coordinate others serving on cross-functional FFTC project teams working on initiatives impacting the Centers for Giving and FFTC at large.
YOUR UNIQUE IMPACT ROLES & RESPONSIBILITIES
Relationship Management
- Serve as the dedicated relationship manager for a significant portfolio of nonprofit fund relationships to provide exceptional customer service and day-to-day support stewardship and philanthropic counsel
- Ensure data integrity and internal tracking of interactions with nonprofits
- Coordinate with investment staff to provide fundholders with timely updates and presentations
- Identify and pursue cross-collaboration opportunities to deepen and expand fundholder relationships
- Deliver relationship management grantmaking and board support services for assigned custom clients including preparation of board meeting materials and financial and other reports
- Support the Vice President Nonprofit Services in preparing for and implementing capacity-building programs and prospect development initiatives
- Serve as an accessible initial contact for charitable groups and organizations throughout the region providing guidance and resources to engage with FFTCs nonprofit services
Business Development
- Maintain in-depth knowledge of FFTC products and services to speak to existing and prospective fundholders about working with FFTC including fund types investment options acceptance of complex assets etc.
- Participation in Request for Proposals preparation and presentations
- Plan track and report on activities with prospective fundholders using database system
- Identify and attend events throughout the region to represent FFTC build relationships within the charitable community and generate new prospective nonprofit fundholders
Operations and Project Management
- Manage and track ongoing projects ensuring deadlines are met and deliverables align with FFTC standards
- Develop and maintain operational tools templates and workflows to standardize and streamline processes across the Center for Nonprofit Sustainability
- Represent the PA Team in serving cross-functional FFTC project teams on initiatives impacting the Centers for Giving (like investments database management financial systems technology stewardship practices and client reporting)
- Act as a liaison between the PA Team and other FFTC departments to address operational challenges and enhance fundholder engagement and satisfaction
- Serve as a project manager for the PA Team for assigned projects leveraging research analytical and technical skills to help identify opportunities quantify issues and work towards creative solutions
- Monitor key performance metrics and provide regular reports to the PA Team and leadership
WHAT YOULL NEED FOR SUCCESS: QUALIFICATIONS
- Bachelors degree preferred
- At least 3-5 years of experience preferably in fundraising or relationship management
- Previous communications development or marketing experience in a corporate or nonprofit setting
- Excellent computer skills including working knowledge of Microsoft Office applications
- Ability to set priorities handle multiple tasks and meet deadlines with a high degree of accuracy while receiving input from multiple team members
- Ability to be flexible in a work environment
- Excellent oral and written communication skills
- Exceptional interpersonal and relationship-building skills
- Deep personal commitment to serving the community
Preferred:
- Knowledge of the regions nonprofit landscape
- Project management experience
- Previous experience with Blackbaud software
- Initiator who is detail-oriented and a self-starter delivers superior customer service
Key Competencies:
- Building Team Environment
- Relationship Building/Networking
- Presentation Skills
- Fund Management
- Product Knowledge
- Writing Skills
- Presentation Skills
Required Experience:
Exec
Employment Type
Full Time
