Job Summary:
We are seeking an experienced and dynamic Product Manager to lead the development and enhancement of our Digital Retail Broking Platform and drive our Digital Sales initiatives. Product Manager will play a pivotal role in shaping the customer experience optimizing processes and achieving business goals utilizing support from technology Team.
Key Responsibilities
. Digital eKYC Onboarding Platform Development & Enhancement:
Lead the strategic development and continuous improvement of our Digital eKYC Onboarding Platform.
Oversee the maintenance and evolution of the platform ensuring its reliability security and functionality.
Well versed with all the products in the Capital Market like MTF TPP etc.
Vendor Services Integration & Management
Manage integrations with various backoffice systems and multiple vendors ensuringseamless interactions within the eKYC onboarding platform.
Skillfully negotiate with vendors to secure the best pricing while maintaining high- quality service.
UI/UX Management
Take charge of the user interface and experience of the onboarding platform creating a user-friendly and visually appealing interface.
End-to-End eKYC Onboarding Process
Own and manage the complete eKYC onboarding process guaranteeing efficiency accuracy and compliance with regulations. Timely Project Deliveries
Ensure that all project milestones and deliveries are achieved within defined timelines.
Compliance and Regulations
Balancing the need for a swift customer onboarding experience while adhering to all relevant regulatory requirements.
Stakeholder Engagement
Exhibit exceptional stakeholder management skills collaborating effectively with IT Operations Compliance Marketing and Sales teams.
Keep key stakeholders informed about progress challenges and escalate issues as needed.
Digital Sales Drive
Lead the charge in driving online sales for new acquisitions via the Contact Center.
Work towards achieving online sales targets in alignment with annual projections.