Banking Center Manager I- Whiting

JOB SUMMARY

Responsible for overseeing the operations of the banking center(s) ensuring that sales targets and growth goals are met while maintaining compliance with banking regulations. Additionally lead efforts to provide excellent customer service and foster a positive work environment for employees.

DUTIES AND RESPONSIBILITES

Leadership and Sales Performance:

• Sales Leadership: Demonstrates strong leadership in driving sales achieving growth targets and ensuring the teams sales efforts align with the banks objectives.
• Performance Evaluation: Reviews employee performance conducts evaluations and recommends salary adjustments ensuring that staff is motivated and recognized for their contributions.
• Coaching and Development: Actively coaches and develops staff addresses performance issues and ensures employees adhere to expected behaviors and operational standards.
• Strategic Initiatives and Systems: Champions the implementation of the banks strategic initiatives ensuring the effective use of operational systems.
• Business Development: Implements business development strategies to meet aggressive growth goals driving sales through customer engagement and market penetration.
• Peer Mentoring: May serve as a mentor to colleagues fostering a collaborative and high-performance culture.
• Additional Responsibilities: Takes on extra duties such as participating in internal committees and corporate initiatives to support organizational goals.

Community Engagement and Relationship Building:

• Customer Relationship Management: Acts as the banks representative in the community building strong relationships with customers and local businesses to generate deposits and referrals.
• Community Involvement: Plays a key role in the community by participating in and potentially taking on leadership positions in local organizations to enhance the banks visibility and influence.
• Structured Plan for Business Development: Develops and executes a structured community engagement and business growth plan to drive banking center success.

Operations Management:

• Branch Operations: Manages daily branch activities ensuring services are provided accurately and efficiently while keeping the branch operations running smoothly.
• Security and Compliance: Responsible for safeguarding assets and ensuring all bank policies and procedures are followed with a focus on maintaining a secure and compliant environment.
• Reporting: Responsible for all banking center reporting including but not limited to: Reg CC audits CTRs security incidents security equipment testing.

Risk Management and Compliance:

• Loan Origination and Closing: Oversees the origination coordination and closing of consumer loans ensuring accurate and timely loan processing. Must be registered with the National Mortgage Licensing System (NMLS) under the SAFE Act of 2008.
• Professional Atmosphere: Maintains a professional and business-like environment within the branch ensuring customer and employee satisfaction.
• Regulatory Knowledge: Demonstrates an understanding of compliance with key banking regulations such as the Bank Secrecy Act (BSA) and other applicable regulations.
• Work Schedule Flexibility: Available to work flexible hours including weekends and evenings as needed for branch operations.

Additional Expectations:

• Other Duties: The role may require additional duties as needed to support the banks goals and operations.

QUALIFICATIONS

• Bachelors degree or equivalent work-related experience required
• Minimum two years of retail banking management experience preferred
• Strong leadership sales and coaching abilities
• Excellent communication and relationship-building skills
• Extensive knowledge of banking operations compliance and security
• Proven ability to meet business development and growth goals
• Solid understanding of financial products and services including loans
• Strong community involvement and networking skills
• Ability to maintain a professional atmosphere and foster a positive team culture

ABOUT US

For over a century Peoples Bank has served as a cornerstone of customer commitment helping our communities thrive and continuously supporting our community members. Proudly bearing the Finward name as a Finward Company our logo symbolizes our unwavering dedication to financial excellence advanced technology and elevating the customer journey.

Headquartered in Munster Indiana Peoples Bank offers an extensive array of consumer business and wealth management solutions alongside cutting-edge digital banking services. With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland we uphold a tradition of delivering top-notch performance to our valued residents.

At Peoples Bank we are driven by a passion for fostering success within our customer base and communities. Anchored in our core values of Stability Integrity Community and Excellence we are committed to building strong partnerships with our customers and communities to help them achieve financial success. Through innovative engagement and technology we ensure an exceptional customer experience at every turn.

For more information on benefits visit the Careers page of our company website at is an Equal Opportunity Employer of women minorities protected veterans and individuals with disabilities.

Equal Housing Lender / Member FDIC

Required Experience:

Manager