Technical Support Consultant Polish Language
Technical Support Consultant Polish Language
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Job Description
Role: Customer Solutions Specialist (Polish & English)
Location: Sofia Bulgaria
Type: Full-time (40h/week)
Start Date: September 2025
Are you fluent in Polish and English eager to take the next step in your career and ready to experience life abroad Our client is looking for a Customer Solutions Specialist to join their international team in Sofia Bulgaria. This is your chance to grow with one of the worlds most innovative companies while enjoying the advantages of living in a vibrant European capital.
About the Role
As a Customer Solutions Specialist youll become the go-to person for users of cutting-edge digital products. Youll guide them through challenges answer questions and help them get the best possible experience. Whether its via phone email or chat your mission is to solve problems with patience clarity and professionalism.
The best part No prior tech experience is needed our fully paid training program will equip you with everything required to excel.
What Youll Be Doing
- Provide expert support for global products and services while ensuring high customer satisfaction.
- Manage cases effectively using CRM systems ticketing platforms and knowledge bases.
- Communicate with users across multiple channels (phone email chat).
- Solve inquiries within set timelines and quality standards.
- Consistently achieve performance goals in customer satisfaction response time and resolution rates.
- Collaborate with teammates to share solutions and best practices.
- Stay current on new product features and industry trends.
What You Bring
- Fluent Polish and English skills (spoken and written).
- Strong interpersonal abilities with a customer-first approach.
- Excellent active listening and communication skills.
- Ability to follow structured processes while adapting to new tools and methods.
- Motivation to learn grow and succeed in a fast-paced environment.
Whats on Offer
- Relocation assistance including financial support for transport hotel stay and housing search.
- Flexible contracts with part-time options available.
- Fully paid trainingno technical background required.
- Attractive salary and stable career opportunities.
- Health insurance and access to over 50 lifestyle benefits.
- A diverse international workplace where learning and teamwork are valued.
Why Bulgaria
Sofia has become a hub for young international professionals offering:
- Affordable living costs compared to most EU capitals.
- Vibrant cultural life and lively expat community.
- Nature at your doorstepmountains ski resorts and the Black Sea all within reach.
- European lifestyle with easy travel connections across the continent.
This isnt just a jobits a chance to start a new adventure develop your career and enjoy life in one of Europes most dynamic countries.
About the Company
Our client (NYSE & TSX: TIXT) employs over 4600 people in Bulgaria and is a global leader in customer experience and digital solutions. They are committed to inclusion professional growth and creating a workplace where people feel supported and inspired.
Equal Opportunity Statement: All qualified applicants will be considered without regard to race religion gender age disability or sexual orientation.
Ready to grow your career and explore Bulgaria Apply today and start your journey in September 2025!
Employment Type
Full Time
