Terminal & Landside Operations Officer
Terminal & Landside Operations Officer
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Job Description
Monitor inspect and report on day-to-day terminal and landside operations including airport grounds terminal access parking curbside operations airline ticketing rental car facilities passenger security screening concessions retail establishments restrooms and other passenger amenities.
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Identify and address deficiencies in customer experience proposing and proactively implementing solutions to improve satisfaction.
Required Experience
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Bachelors degree in aviation management guest services or a related field (or equivalent work experience).
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Two (2) years of relevant experience may substitute for one (1) year of education.
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In lieu of a bachelors degree eight (8) years of relevant experience may be substituted.
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Three (3) years of experience in airport operations or customer experience.
Required Skills
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Working knowledge of systems related to airport operations customer experience and emergency management.
Employment Type
Full Time
