Operations Manager
Operations Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Work Hours: 8 hours per day
Work Setup: Morning shift (Monday-Friday)
Hybrid Setup: Primarily remote with occasional onsite work required at least once per month
Equipment: Company-provided
Responsibilities:
- Systems and Reporting Management
- Design build and maintain comprehensive reports using agency management systems and business intelligence tools
- Work with various operational systems to extract analyze and present data for leadership decision-making
- Resource Planning and Utilization
- Partner closely with the resourcing team to monitor and optimize capacity planning
across all departments - Analyze utilization rates and resource allocation to identify opportunities for improved
efficiency - Cross-Departmental Systems Support
- Collaborate with department heads to understand reporting needs and system requirements
- Facilitate data flow between creative strategy technology and production teams through integrated systems
Requirements:
- Bachelors degree in Operations Management Business Administration or related field
- 3-5 years of operations experience preferably in an agency creative or professional
services environment - Strong project management skills with experience using project management tools
- Excellent communication and interpersonal skills with the ability to work effectively
across all organizational levels - Analytical mindset with proficiency in data analysis and reporting
- Experience with process improvement methodologies and change management
- Proficiency in Google Workspace Microsoft Office Suite and operational software
platforms - Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
Preferred Qualifications:
- Experience in advertising marketing or creative agencies
- Knowledge of creative production processes and workflows
- Experience with business intelligence tools and dashboard creation
- Understanding of budget management and financial reporting
- Experience with agency management software like Adobe Workfront Macronomy
Employment Type
Full Time
