Problem-Solving Champion for Czech Users in Sofia + Relocation Support
Problem-Solving Champion for Czech Users in Sofia + Relocation Support
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1 Vacancy
Job Description
Location: Sofia Bulgaria
Type: Full-time (40h/week)
Start Date: September 2025
Ready for a life-changing adventure Were looking for brilliant Czech and English speakers to move to the vibrant heart of Bulgaria and become the essential link between users and the worlds most-used search engine. This is your chance to launch an international career solve interesting challenges and be the friendly expert voice that makes a difference every day.
No prior tech experience Dont worry! If youre a natural communicator who loves helping people our elite fully-paid training will equip you with everything you need to excel. Were building a team of creative problem-solvers ready to learn grow and shape an incredible customer experience.
Your Mission: Turn User Questions into Success Stories
- Be the first point of contact delivering professional and empathetic support via phone email and chat ensuring every user interaction is positive and productive.
- Master our advanced systems to diagnose issues guide users to smart solutions and consistently achieve top-tier customer satisfaction scores.
- Become a pro at using cutting-edge CRM software and ticketing systems to manage and resolve inquiries efficiently and effectively.
- Collaborate with a diverse international team to share knowledge contribute to our shared goals and celebrate collective wins.
- Stay ahead of the curve by participating in ongoing training on product updates and the latest industry trends.
Is This You
- The Essentials: Full professional fluency in Czech and English.
- A genuine passion for helping people and a customer-first mindset.
- Superb communication skills with a knack for explaining complex things simply and clearly.
- A natural problem-solver who excels at active listening troubleshooting and thinking creatively.
- Youre adaptable self-motivated and remain cool under pressure with a quick ability to learn new technologies.
Why Youll Love Your New Life in Bulgaria (And With Us!):
We dont just offer a job; we offer a launchpad for your life and career in one of Europes most exciting and affordable capitals.
- Seamless Relocation: We provide comprehensive financial support and hands-on assistance for transportation initial hotel stays and finding your perfect long-term apartment in Sofia.
- Unbeatable Quality of Life: Enjoy Bulgarias low cost of living stunning nature (from beaches to mountains) rich history and vibrant social scene. Your salary goes much further here allowing for a fantastic lifestyle filled with travel dining and experiences.
- A Real Career Launchpad: Receive fully paid training a stable job in a global company and clear paths for career development and growth.
- Top-Tier Benefits: An attractive salary additional private health insurance and access to a customizable menu of 50 benefits and services.
- A Supportive Community: Work in a positive international environment where teamwork is celebrated learning never stops and your well-being is our absolute priority.
Ready to help users around the world and start your amazing new chapter in Bulgaria Apply now!
Employment Type
Full Time
