Kettle Coordinator

Who We Are

For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:
The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to other.
Kettle Coordinator II position is a short-term contract position. The incumbent is responsible for oversight of several Christmas Kettle locations in a given geographical zone area. Zone locations include shopping malls grocery stores and retail outlets.

ACCOUNTABILITIES:
The incumbent may perform all some or similar range of duties.
Attend a day of training/orientation on The Salvation Army and the Christmas Kettle Campaign
Provide support in getting Kettles to zone locations prior to volunteer arrival at Campaign onset
Ensure all Kettle donations are delivered to secure location at shift completion
Communicate daily issues and supply deficiencies to City/Assistant Coordinator
Orient and remind volunteers on proper Kettle handling and duties as required
Supervise support and assign (as required) Kettle Volunteers throughout the Campaign
Participate in the recruitment of new volunteers
Visit locations during shift changes and intermittently
Communicate daily with ATL partner for effective transition
Ensure timesheets and mileage reports are submitted accurately and timely (weekly basis)
Remain at the Kettle for the full shift (until relieved) ensuring security of donations received.
Respond to questions/queries from potential donors regarding SA ministries and programs.
Perform other work-related duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT:
Governance Boards and Councils: n/a
Internal: TSA staff members Kettle campaign team
External: Community members

MANAGERIAL/TECHNICAL RESPONSIBILITIES:
Reports directly to the CMO and CO.
Direct reports: none.
Workflow coordinator.

FINANCIAL AND MATERIAL MANAGEMENT:
Collect donations and petite cash and ensure donations are always kept secure.
The above responsibilities must be discharged in accordance with The Salvation Armys Mission Statement in a professional manner upholding our code of conduct.

WORKING CONDITIONS:
Work environment is typically in malls/stores
Standing for long periods will be required and exposure to cold weather

EDUCATION EXPERIENCE AND QUALIFICATIONS:
Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Armys health and safety policies and procedures.
Alternative combination of education and Experience may be considered.

Education Qualifications and Certifications:
Some high school coursework completion of high school is an asset
Experience:
One year of related experience or working in customer service
Money handling experience is an asset
Related experience is an asset

Skills and Capabilities
Valid drivers license and a reliable vehicle required

Excellent communication and interpersonal skills
Enthusiastic Team Player with excellent communication and interpersonal skills
Able to lift 9 to 12 kgs (20 25 lbs)
Strong customer service skills; enjoy liaising and working with people of all ages and abilities
Willingness to be flexible and work well under pressure with daily timelines and changing priorities
Ability to maintain strict confidentiality in the handling of donor volunteer and organizational information

This is a fixed term position for the Christmas season. Shifts vary and will be 35 hours per week.
Target pay range is $17.33 to $21.66 per hour.

Compensation:

Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.