CREST VOLVO CARS - Service Advisor
CREST VOLVO CARS - Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
As a Service Advisor you will own our customers experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings inventory needs technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service retail sales restaurant industry or hospitality.
If you are a self-motivated professional with a proven ability to generate customer loyalty are genuinely excited about being the customers first point of contact and accept nothing less than being part of a top-performing team in an industry filled with career minded high achievers a career at Crest is right for you.
As an employee of Crest Auto Group you are part of the Crest luxury vehicle family which includes one of the largest selections of new luxury vehicles along with our Premium Pre-Owned Center.
Employees work in a customer centric environment that offers amenities like:
- Large Event Room and Wine Cellar for hosting customer and community events
- Full service Commercial kitchen with on-staff Chef inspired menus
- Full service Cafes in each new car building
- Coffee bars with full time Baristas
- Golf Putting Greens
- Customer Technology Areas
- Vehicle Technology Consultants
- Automated drive-thru Carwash
Available Benefits of Employment:
- Health Coverage
- Dental Coverage
- Vision Coverage
- Group Life
- Short / Long Term Disability
- 401K
- Paid Vacation
- Monthly Factory Cash Payouts
Responsibilities
- Oversee flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians time is consistently sold to service customers.
- Distribute work between technicians efficiently
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional well-groomed personal appearance.
- Clean driving record
- Willing to submit to a pre-employment background check & drug screen
*Must have Access to FaceTime or Skype for Interview
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
