Facilities and IT Coordinator
Location: Based in Union City. Travel to Livermore Hayward Antioch or Manteca will be needed.
Employment Type: Full-Time
Salary Range: $65000 - $80000 per year (DOE)
Schedule: Monday to Friday
About Ascend
Ascend Rehab Services Inc. is dedicated to helping children with developmental delays and disabilities reach their full potential. Our multidisciplinary team of Infant Development Specialists (IDS) Occupational Therapists (OTs) and Speech-Language Pathologists (SLPs) serves children ages 0-3 in natural environments promoting holistic growth and development.
We believe every day holds the possibility of a miracle for the children we serve. If youre passionate about maintaining a well-functioning and efficient workplace enjoy problem-solving and thrive in a dynamic environment we invite you to join our team!
Role Overview
The Facilities and IT Coordinatoris vital in ensuring that Ascends technical infrastructure and office environments operate smoothly. This position involves managing IT systems troubleshooting technology issues maintaining office facilities and coordinating logistics to support our clinical and administrative teams.
The ideal candidate is highly organized detail-oriented tech-savvy and proactive in resolving issues before they arise. They should be comfortable handling both IT support tasks and facility management responsibilities ensuring a safe efficient and well-equipped workplace.
Key Responsibilities
Facilities Responsibilities:
- Coordinate routine maintenance and repairs of office equipment and facilities.
- Ensure compliance with safety and security protocols (e.g. fire alarms first aid kits emergency procedures).
- Manage office space allocation and furniture arrangements to optimize workflow and efficiency.
- Oversee vendor relationships for facility services (e.g. janitorial utilities security).
- Support office relocations expansions and improvements working closely with leadership on strategic initiatives.
Administrative & Compliance Support:
- Maintain confidentiality and uphold HIPAA compliance standards in all technical and facility-related tasks.
- Read situations and execute solutions to ensure the health safety and welfare of staff and clients.
- Provide feedback and recommendations to leadership regarding IT and facility improvements.
- Stay highly organized and detail-oriented ensuring documentation inventory and project execution are completed in a timely manner.
- Work closely with the Clinical Director assisting with technology facilities and administrative inquiries as needed.
IT Responsibilities:
- Manage and maintain an inventory of technical equipment ensuring all staff have the necessary tools for their roles.
- Set up troubleshoot and maintain audiovisual systems for meetings and training sessions.
- Test repair and replace electronic equipment as needed.
- Oversee and optimize ticketing software for IT support requests.
- Provide technical support to staff troubleshooting hardware and software issues.
- Assist with IT security and data protection measures to maintain HIPAA compliance.
Qualifications & Requirements
Education & Experience:
- Bachelors degree in Information Technology Business Administration Facility Management or a related field (preferred but not required).
- 2 years of experience in IT support facilities management or a similar role.
- Experience in a healthcare educational or clinical setting is a plus.
Skills & Abilities:
- Strong problem-solving skills with the ability to troubleshoot and resolve technical issues efficiently.
- Knowledge of basic IT systems networking and audiovisual equipment.
- Excellent organizational and time-management skills.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Strong communication skills (both verbal and written).
- Ability to manage multiple projects and prioritize tasks effectively.
Other Requirements:
- Must have reliable transportation to travel between clinic locations as needed.
- Ability to lift up to 25 lbs. for equipment setup and minor facility tasks.
Why Join Ascend
We are committed to fostering a supportive inclusive and empowering work environment where our employees can thrivejust like the children we serve.
Benefits:
Competitive Salary or Hourly Pay
Medical Dental & Vision Insurance
401(k) with Employer Contribution
PTO & Paid Holidays (including a week off from Christmas to New Year)
Mentorship & Career Growth Opportunities
Required Experience:
Junior IC