Essential Job Functions:
- Provide designated escort activities relative to the protection of patron employee and Company property.
- Observe and report violations relative to regulatory internal control or company-sponsored policies and procedures.
- Provide professional interaction and cooperation with internal (various departments) and external (law enforcement agencies) relative to their span of control.
- Provide written documentation of incidents and events observed or reported upon request.
- Maintain compliance with applicable regulatory internal control and company-sponsored policies and procedures.
- Provide an informational resource for patrons and employees relative to locations and activities scheduled on the property.
- Assume a leadership role in employee and guest relations and professional appearance.
- Sensitive Key log entries Ingress and Egress log entries Accident/Incident reports Hopper fill documentation Table fill Documentation Jack pot documentation Pit marker documentation Lost and found reports Dispatch Logs.
- Remain alert to issues within their field of observation that may require a security presence and supporting this focus with continuous patrol activities.
- Perform escort duties consistent with Internal Control Regulations and Departmental Standard Operating Procedures.
- Assist the Indiana Gaming Agents and other Law Enforcement Agencies as requested including but not limited to assisting with arrest and detention functions.
- Interact with various external departments including applicable notification protocols within established compliance directives. Conduct and initiate corrective action relative to crowd control issues with focus on patron/employee safety with heightened awareness during emergencies drills and special events.
- Complete accident and incident reports which accurately reflect the events participants location and time of events which involve patrons employees property and assets of the Company in a concise and professional format.
- Maintain compliance with regulatory internal control and company policies and procedures.
- Demonstrate knowledge of activities and events scheduled on the property.
- Provide a leadership role in guest and employee relations that require security intervention.
- Present a consistent appearance that demonstrated personal pride professionalism and provides a positive reflection upon the Company and the Security Department.
- Must have ability to meet tasks and responsibilities as assigned by the Marine and/or Security departments during times of emergency or otherwise as required of the crew of a Coast Guard certified vessel.
- Provide service to internal and external customers which reflects the company culture of Satisfaction Togetherness Appreciation and Recognition. (S.T.A.R.)
- Responsible for immediately informing on-site IGC Agent on duty Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit witness or become aware; must report pursuant to company Self-Reporting Policy.
Other Job Functions:
- Performs miscellaneous duties as assigned.
- Maintain personal attendance levels consistent with the policies of the Company.
- Perform signature and time card activities for an accurate reflection of hours worked.
- Consistently review pass-on logs bulleting boards and other department informational updates relative to compliance with department procedures.
- Maintain a patrol presence when not assigned to specific duty related tasks.
Properly maintain and operate all equipment vehicles and assigned property relative to the completion of all employment-related duties
Required Experience:
Unclear Seniority