Transportation Officer

Transportation Officer

Hamilton-Wentworth Student Transportation Services

$56245 annual salary

A bout the Board

The Hamilton-Wentworth District School Board (HWDSB) is committed to learning equity engagement and innovation. We are guided by our vision Growing Together the mission that every student experiences a sense of belonging and engages in dynamic learning to reach their potential and build their own future and our values of Compassion Dignity Trust and Joy to guide our daily work and ensure that we honour the unique identities and needs of all. Proudly serving a community of approximately 50000 students in the City of Hamilton and surrounding area HWDSB operates across 80 elementary schools 13 secondary schools and 1 Adult Learning Centre in addition to providing support and service to approximately 8800 staff members.

Staff Wellness

At HWDSB staff wellness is a priority. We are committed to co-creating and fostering an environment where staff feel safe valued and supported. We are continuously striving to support the needs of our diverse community and actively work to foster and maintain a culture of human rights.

Our holistic Staff Wellness program has been designed to support employees well-being in all dimensions of health. As one part of this comprehensive program all staff as well as their dependents have access to free and confidential supports through our Employee and Family Assistance Provider (EFAP) in addition to many other program components.

About the Role

Reporting to the Operations Supervisor of HWSTS and under the direction of the GM the incumbent is responsible for providing student transportation route planning maintenance auditing and information services in addition to supporting the functions and initiatives of the Hamilton-Wentworth Student Transportation Services (HWSTS) consortium. Additionally the successful applicant will respond to inquiries from the public regarding transportation policy eligibility and receiving all conflicts arising from dissatisfied parties.

DUTIES

• Plan optimize and review school bus runs and bus routes to ensure safety and efficiency.
• Monitor all assigned routes and audit for compliance and safety. Perform route optimizations utilizing the HWSTS planning software applications and implement accordingly.
• Evaluate HWSTS day-to-day operations and identify inconsistencies and opportunities.
• Assist with performing route audits and vehicle inspections when required.
• Provide support to the consortium; generate reports from the planning software to assist with analysis of KPI and other initiatives.
• Assist in emergency situations and special assignments.
• Coordinate the dissemination of route information to principals parents students and service providers in a timely and reliable fashion.
• Monitor evaluate and recalibrate transportation software to ensure on-going reliance of outputs.
• Promptly review and respond to concerns from parents school staff and service providers and take appropriate action within policy and procedural limits.
• Professionally liaise with all HWSTS stakeholders including students parents service providers principals and local communities while maintaining appropriate confidentiality of sensitive information.
• Other duties as assigned.

QUALIFICATIONS

• 2-year College Diploma in Transportation Planning GIS or equivalent combination of education and related experience may be considered.
• Applied knowledge of creating efficient safe and cost-effective transportation route design and maintenance.
• Ability to utilize student transportation operations knowledge to collaborate in a team environment and create safe and effective solutions for stakeholders within the parameters of existing policies and procedures.
• Excellent knowledge of the Hamilton-Wentworth region and comprehensive understanding of student transportation operations are considered an asset.
• Ability to research interpret apply and communicate approved Board policies & procedures.
• Highly developed interpersonal skills with a customer service focus combined with conflict resolution skills to respond to issues and concerns that at times can be elevated and emotionally charged.
• Excellent written and oral communication skills in producing accurate information and in responding to inquiries.
• Skilled in effectively utilizing a variety of computer software including MS Office Suite Internet and web-based map addition the position requires knowledge of standard office equipment and the ability to learn new technologies
• Working knowledge of HWSTS routing software applications. Preference will be given to experience working with BusPlanner
• Administrative skills including the ability to recognize priorities organizational skills ability to work accurately with a high attention to detail and the ability to multitask in a high volume fast paced environment.
• Strong intercultural communication skills and excellent customer service skills to serve clients who have diverse cultural backgrounds and whose first language is not English
• 2 years of experience in a comparable student transportation operations an asset

Deadline for submission is 4:00pm on Friday September 12 2025 . Applicants who are short-listed for this position will be invited for an in-person interview at the HWDSB Education Centre (wheelchair accessible). If you require accommodation please notify us in advance and we will work with you to meet your needs as HWDSB is committed to providing accommodation throughout the recruitment and selection process based on any human rights protected grounds.

Employment E quity Statement

Hamilton-Wentworth District School Board (HWDSB) is committed to building inclusive learning and working environments where students see themselves reflected in the curriculum staff population physical surroundings and the broader community.

HWDSBs mission is to empower students to learn and grow to their full potential in a diverse world. Guided by this mission HWDSB strives to build a workforce that embodies the values of human rights equity diversity and inclusion while reflecting and welcoming the diverse and distinct identities experiences and needs of our students and our communities.

HWDSB seeks qualified candidates who share our commitment to equity and inclusion and who will contribute to the vision of creating inclusive and equitable outcomes. HWDSB especially invites and welcomes applications from:

• Indigenous Peoples (e.g. First Nations Mtis and Inuit peoples).
• Members of groups that commonly experience discrimination due to race ancestry colour religion and/or spiritual beliefs or place of origin (e.g. Black and racialized communities immigrant communities etc.).
• Persons with visible and/or invisible (physical and/or mental) disabilities.
• Persons who identify as women.
• Persons of marginalized sexual orientations gender identities and gender expressions. (i.e. Two-spirit and LGBTQIA).

As part of HWDSBs commitment to employment equity and removing barriers to groups that have faced and continue to face barriers in employment we invite all applicants to complete a voluntary questionnaire that collects identity-based information. The voluntary questionnaire is on the Apply to Education application page for this position.

HWDSB is committed to providing accommodation throughout the recruitment and selection process based on any human rights protected grounds. If you require accommodation please notify us in advance and we will work with you to meet your needs.

Land Acknowledgement

HWDSB is located on ancestral Anishinaabe and Haudenosaunee Confederacy land as determined by the Dish with One Spoon treaty. The Dish with One Spoon wampum belt represents the treaty relationshipbetween the Haudenosaunee Confederacy and Anishinaabe with respect to sharing the land and resources thereon. The intent of this agreement is for all nations sharing this territory to do soresponsibly respectfully and sustainably in perpetuity. We respect the longstanding relationships with the local Indigenous communities the Mississaugas of the Credit First Nation and the Six Nations of the Grand River.

A pplicant Self-Identification Form

The information collected on this form is used to monitor HWDSBs progress toward our equity goals including our commitment to diversity in HWDSB recruitment and hiring practices. We are committed to the security and confidentiality of information under our control and to the protection of privacy with respect to personal and confidential information that is collected used disclosed and retained in the system(Policy 1.6 - Privacy). Information on this form is collected pursuant toOntarios Education Equity Action Plan(Ministry of Education) and in accordance with the Municipal Freedom of Information and Protection of Privacy Act(MFIPPA). Access to this form is restricted to specific individuals in Human Resources. The Research and Analytics Department will use aggregate data from all the forms (not individual data) for internal reporting. Their access and use of the data is governed by MFIPPA andethical research practices. Applicant Self-Identification Forms will be maintained in the Human Resources job competition file and securely destroyed 1 year after the job posting for candidates not selected for an interview and 6 years after the job posting for candidates interviewed in accordance with general records retention principles. If you prefer not to answer any of the questions you can select prefer not to answer. This in no way affects your application or the applicant selection process. If you have questions or concerns about this form please contact .