Senior Staff Product Manager, SPM Workflows & Planning
Senior Staff Product Manager, SPM Workflows & Planning
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1 Vacancy
Job Description
The ServiceNow Security Organization (SSO):
The ServiceNow Security Organization (SSO) delivers world-class innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact
We are looking for a Product Manager to design and scale enterprise workflows and tools that connect strategy to this role you will build and manage our integrated work management solution (ServiceNow SPM/PPM/CWM) enabling consistency alignment and visibility across strategic planning project delivery and risk management.
Youll partner closely with executives and operational teams to define frameworks build workflows and create data models that support real-world needs ensuring that work at every level from OKRs to tasks is connected and traceable.
What you get to do in this role:
Design implement and manage an integrated work management solution using ServiceNow (SPM/PPM/CWM).
Build scalable frameworks for managing all levels of work OKRs programs projects epics stories and tasks.
Establish workflows for capacity planning resource forecasting investment planning and risk alignment.
Define and maintain flexible data structures and relationships that ensure traceability across initiatives.
Partner with business and technical stakeholders to evaluate current processes design new solutions and drive adoption.
Define reporting requirements with senior leadership to deliver meaningful insights on investments risk services and operations.
Drive organizational change management to ensure successful adoption of workflows and tools.
Support ongoing platform maintenance and scalability as business needs evolve.
Qualifications :
To be successful in this role we need someone who has:
Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
12 Years of experience designing and scaling enterprise workflows for companies the same size or larger than ServiceNow
Experience architecting and configuring enterprise work management solutions (ServiceNow experience required)
Strong understanding of OKRs Agile workflows capacity planning portfolio management and investment tracking.
Proven ability to design scalable data models and business processes.
Excellent communication and stakeholder engagement skills across both technical and business teams.
A background in business operations program management or enterprise systems is highly desirable.
#SecurityJobs
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
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