Executive Director, Payments Reg Ops – Quality & Standards Lead

JPMorganChase

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profile Job Location:

Mumbai - India

profile Monthly Salary: Not Disclosed
Posted on: 06-09-2025
Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Description

Join our team as a strategic thinker in Regulatory Operations part of Payment Operations supporting global regulatory obligations. This complex role involves executing global regulatory reporting across all lines of businesses managing changes driven by global regulators product changes and automation agendas. We seek an Executive Director to lead our Quality & Standards team ensuring compliance with evolving regulations.

As an Executive Director in Payments Regulatory Operations Quality & Standards Lead you will partner with Operations Product Technology Audit Compliance Regulators and many other groups to manage an ever-changing landscape. You will have the opportunity to think strategically and manage day-to-day issues at a granular level shaping how we support the Firms compliance to an increasingly complex regulatory landscape.

Job Responsibilities:

  • Own and manage the Reporting Catalogue / Inventory
  • Execute production testing and implement proactive quality analysis strategies
  • Develop and establish Regional & Global standards
  • Implement a quality framework (MEPs incidents Core) to prevent repeat errors
  • Manage regulatory issues as they arise addressing problems and challenges regularly
  • Partner with Operations Product Technology Audit Compliance Regulators and other groups to navigate an ever-changing landscape
  • Think strategically while managing day-to-day issues at a granular level

Required Qualifications Capabilities and Skills:

  • 5 years of experience in Operations with direct experience in Payments
  • Strong knowledge of controls and regulatory matters
  • Proven track record of control uplift deliverables
  • Proactive in identifying quality standards and control gaps and addressing them ahead of a regulatory identifying them for us
  • Partners well with other groups sat outside of the teams reporting line excellent interpersonal skills
  • Ability to communicate clearly and confidently across multiple aspects of the organization at all levels
  • Logical structured approach to planning problem solving and decision-making
  • Solid awareness of controls and risk management protocols
  • Self-starter with ability to manage own workload and deliverables

Preferred Qualifications Capabilities and Skills:

  • Proficiency in Excel and ability to clearly storyboard using PowerPoint
  • Awareness of controls and risk management protocols
  • Knowledge of user tools such as JIRA Lucid
  • Experience of finding Artificial Intelligence solutions to solve Business problems




Required Experience:

Director

DescriptionJoin our team as a strategic thinker in Regulatory Operations part of Payment Operations supporting global regulatory obligations. This complex role involves executing global regulatory reporting across all lines of businesses managing changes driven by global regulators product changes a...
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Key Skills

  • Quality Assurance
  • FDA Regulations
  • ISO 9001
  • Root cause Analysis
  • Biotechnology
  • Clinical Trials
  • Quality Systems
  • Food Processing
  • Quality Control
  • Quality Management
  • cGMP
  • HACCP

About Company

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JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more

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