Our non profit clientis the leading voice and advocate for the states hospitals and health care systems. With a mission to advance healthcare across Texas our client supports member organizations through leadership advocacy and operational excellence.
This role is part of a small high-impact team that plays a critical function within the organization. If youre detail-oriented experienced with retirement plans and thrive in an independent work environment this could be the perfect opportunity for you.
The Retirement Plan Specialist is responsible for the day-to-day operations of our retirement plan administration ensuring accuracy compliance and excellent service to plan participants and HR professionals. This is a highly visible and trusted position requiring subject matter expertise precision and empathy.
This is not an entry-level position. Candidates must have prior experience working with retirement plans and be familiar with industry terminology and operations.
Key Responsibilities:
Retirement Plan Processing:
Accurately process retirement plan distributions (e.g. lump sum payments installment options and 401(k) loan activity).
High-volume data entry with zero tolerance for errors. Accuracy is essential.
Error Monitoring & Reporting:
Generate and analyze reports to identify discrepancies or processing errors.
Follow up on flagged items ensuring swift and accurate resolution.
Customer & Client Support:
Respond to inquiries from retirement plan participants HR professionals and beneficiaries.
Provide clear explanations with empathy especially when discussing sensitive financial matters.
Required Experience:
Unclear Seniority