Care Manager Burlington

• Implements administrative and client care policies and practices for the Qualicare location in compliance with state/provincial regulations.
  
  
• Consults with supervisors and staff individually or in groups regarding clients families special programs and service programs
  
  
• Oversees client care management processes including intake-to-client conversions case set-up customer service and converting inquiries to service provision.
  
  
• Directs the implementation of service goals and objectives
  
  
• Develops standards that ensure safe and effective services to clients and families.
  
  
• Oversees the implementation and evaluation of client care services inclusive of regulatory licensure certification criteria and accreditation standards.
  
  
• Collaborates in the development of an effective and efficient client care documentation system including statistical compilation and analysis relative to cost and staff service delivery.
  
  
• Achieves/exceeds client satisfaction and investigates issues and follows up promptly.

• Supervises and manages overall performance of staff including compensation.
  
  
• Assesses appropriate staff supervision during all service hours and directs staff in performance of their duties.
  
  
• Directs and supervises professional and auxiliary personnel rendering client care services which include scheduling staff for both new and existing client engagements.
  
  
• Ensures staff development including caregiver orientation in-service education continuing education and evaluation of staff
  
  
• Achieves/exceeds employee satisfaction and investigates issues and follows up promptly.

• Participates in the review analysis and appraisal of the effectiveness of the Qualicare program.
  
  
• Directs and monitors organizational performance improvement activities.
  
  
• Coordinates with the Quality Improvement Manager in the timely implementation of corrective action plans and controls.
  
  
• Oversees organizational risk management program and ensures compliance with federal and provincial/state legislative requirements in areas such as health employment and occupational health & safety.
  
  
• Evaluates service policies and functions which affect the Qualicare location and recommends proposals for changes
  
  
• Evaluates the performance of the individuals in the program in relation to established standards and the individuals professional development.
  
  
• Implements utilization review activities.

• Participates in selective conferences and workshops to promote knowledge in community health trends efficiency in job performance and overall professional growth
  
  
• Establishes and evaluates performance personal goals and objectives for advancement in planning for personal growth
  
  
• Perform other duties as assigned

• Registered Practical Nurse/Registered Nurse with current unencumbered licensure to practice professional nursing in the state/province in which the care is being provided.
  
  
• Clinical experience in home health or related health care organization.
  
  
• Three to five years of direct employee supervision is preferred
  
  
• Possess exceptional nursing assessment skills
  
  
• Proven ability to build quality and implement improvements with the operation
  
  
• Excellent interpersonal skills and analytic/critical thinker
  
  
• Excellent customer service skills and ability to deal tactfully with clients staff and community
  
  
• Policy development is an asset.
  
  
• Understands provincial/state and federal regulatory compliance

Are you looking for a rewarding career in the healthcare industry Look no further than Qualicare Home Care a leading provider of compassionate and personalized care services. As a Great Place to Work certified organization with an impressive 90% approval rating we pride ourselves on creating a supportive and fulfilling work environment for our dedicated team members.

At Qualicare Home Care we understand that our employees are the heart and soul of our organization. Thats why we strive to cultivate a culture of respect collaboration and growth where your skills and contributions are valued and recognized. We believe that by investing in our employees well-being and professional development we can provide the highest quality care to our clients.

As a member of our team youll have the opportunity to make a meaningful difference in the lives of individuals and families in need. Whether its assisting with daily activities providing companionship or delivering specialized healthcare services your role as a caregiver will be vital in improving the quality of life for those we serve.

If youre passionate about providing exceptional care and want to be part of a trusted organization that prioritizes employee satisfaction Qualicare Home Care is the perfect place for you. Join our team and experience the fulfillment that comes from making a positive impact every day. Apply now and embark on a rewarding career with us.