Program Manager

Are you looking to advance your career by joining a team of passionate and motivated professionals who put their talents to work for the healthcare system

Take the leap and come realize your full potential with us in an inspiring and dynamic environment that values flexibility teamwork learning and excellence.

What will your days look like at LGI Solutions Santé

The Senior Program Manager is part of the Project Office within the Professional Services Division. The team is responsible for delivering IT and technology programs and projects to our clients in the healthcare and education sectors across Quebec Canada and internationally.

As a Technical Program Manager you will report to the Director of Programs and Project Office and work closely with teams involved in our large-scale technology enhancement programs.

You will join a team recognized for its collaborative and dynamic approach and manage the technical programs assigned to you. You will represent LGI Solutions Santé with clients as a Program Manager manage stakeholders project plans contractual and financial aspects risks/issues and action plans as well as reporting all in close collaboration with assigned Project Managers and Directors of the involved Centers of Expertise. The programs assigned to you will be large-scale and complex in nature.

How will your contributions be valued

• Act as an expert for resources involved in the projects within your program.
• Be a change agent to improve technical deployment processes for your programs projects.
• Implement standards for program and project management within your assigned portfolio.
• Take charge of planning and executing technical programs under your responsibility:
  • Participate in LGIs internal program governance and action plan follow-up.
  • Perform overall planning of schedules revenues and resources based on established priorities.
  • Conduct detailed planning during the initial phase of each project to properly define upstream work.
  • Monitor performance of projects within your assigned program.
  • Ensure client satisfaction for those impacted by the programs.
  • Develop resource plans to effectively manage capacity.
  • Closely manage the programs schedule budget scope risks and changes.
  • Ensure effective communication and collaboration with all internal teams clients and stakeholders.
  • Mobilize and influence decisions related to the program.
  • Track and resolve program issues and risks promptly.
  • Ensure program governance and reporting.

Qualifications :

What you will bring to LGI Solutions Santé to succeed in this role:

• Over 10 years of experience in managing technology or IT programs and projects.
• Over 5 years specifically in a similar role within the healthcare sector (familiarity with healthcare network technology solutions).
• Proven experience managing complex technical programs.
• Proven experience in software deployment and/or similar technical domains.
• Bachelors degree (Information Systems Business Administration Computer Science or related field).
• PMP certification or equivalent project management training (certificate masters degree).
• Ability to manage ambiguity and change by creating conditions for measurable success in technical projects.
• Demonstrated ability to manage large-scale complex global implementations from launch to go-live in collaboration with a large project team of business analysts solution architects developers and multiple business stakeholders.
• Knowledge of healthcare government or institutional sectors.
• Organized professional demeanor and political acumen.
• Familiarity with technical aspects related to ERP systems clinical systems and BI.
• Understanding of IT environments (applications and infrastructure).
• Knowledge of Microsoft PowerPoint Power BI Project Dynamics 365 SharePoint Smartsheet Confluence.
• This position requires bilingualism with an excellent level of French as you will work with documentation primarily in French and communicate orally and in writing with partners/clients/suppliers/colleagues who are mainly French-speaking. A good knowledge of English will be considered an asset.

Additional Information :

Here are the many benefits to ensure your personal and professional well-being as well as financial health:  

• Remote in-office or hybrid work with the option of flexible hours to promote balance and performance 
• Group insurance plan and group RRSP with employer participation in effect from day one 
• Minimum of 3 weeks vacation 5 days personal leave per year 
• Access to a telemedicine service and a complete assistance program for all employees and their family 
• Access to a leading e-learning platform and hours allocated for training and professional development
• More than 40 years of expertise in the health IT field opens the door to many career opportunities 
• Projects integrating Agile methodology 
• Employee discount program  
• An organizational culture rooted in the values of courage determination excellence and collaboration around which we come together to develop technology solutions for the healthcare field. 

If you are interested in this position we would be very happy to tell you more about the role the team and life at LGI Healthcare Solutions.  

Apply now!

Remote Work :

No

Employment Type :

Full-time