Intern Customer Service
Intern Customer Service
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1 Vacancy
Job Description
About Ingredion:
Join Ingredion where innovation impacts lives worldwide! Without even realizing it you have experienced our work in your favorite chocolate your pets food the paper you write on and your everyday snacks. As a global powerhouse across more than 60 industries we harness the potential of natural ingredients to transform lives. Whether you are just starting your career or bringing years of experience there is a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.
Location: Guadalajara
Workplace type: Hybrid
Ingredion is looking for a proactive and collaborativeCustomer Service Internto join our LATAM operations this role youll support internal and external customers contribute to process improvements and gain hands-on experience in a dynamic international environment.
As a Customer Service Intern you will support exceptional customer experiences through order management problem resolution and process improvement. You will collaborate with cross-functional teams and use your analytical skills to contribute to continuous improvement initiatives.
This role reports to the Customer Service Manager and works closely with operational teams across LATAM.
What will you do:
- Provide support to internal and external customers through customer service processes.
- Act as a communication bridge between Customer Service and other operational teams across countries.
- Assist in data analysis and reporting activities including month-end metrics.
- Support the implementation of projects and continuous improvement initiatives.
- Participate in group problem-solving and teamwork activities.
- Analyze operational processes and recommend improvements.
What you will bring:
- Currently pursuing a bachelors degree in Business Engineering or a related field.
- Proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook).
- Familiarity with Microsoft 365 tools such as Power Automate Power BI and Power Apps.
- Basic to intermediate proficiency in English (written and spoken).
- Affinity for technology and process improvement.
Who you are:
- Service-oriented with a customer-centric mindset.
- A collaborative team player.
- Adaptable and open to learning new processes.
- Proactive in identifying and solving problems.
- Enthusiastic about technology and innovation.
Why Join Ingredion
Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:
- Total Rewards Package Competitive salary and performance-based pay recognizing your contributions to our success.
- Comprehensive Benefits & Wellness Support Health long-term savings and resources for your physical mental and emotional well-being
- Career Growth Learning training and development opportunities including tuition reimbursement.
- Employee Recognition Program A culture of real-time appreciation with personalized recognition rewards globally
- Employee Discount Program Provides exclusive discounts on everyday products services and travel.
#LI-E
#LI-Hybrid
Relocation Available:
NoRequired Experience:
Intern
Employment Type
Part-Time
