Patient Access Representative Associate
Patient Access Representative Associate
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Job Description
Location Address:
1455 Saint Francis Ave Shakopee MN 55379-3374Date Posted:
September 03 2025Department:
RCM St Francis Patient AccessShift:
Day/Evening/Night (United States of America)Shift Length:
8 hour shiftHours Per Week:
0Union Contract:
SEIU-4-St Francis Service and Maintenance-SSFWeekend Rotation:
OccasionalJob Summary:
Allina Health is a not-for-profit health system that cares for individuals families and communities throughout Minnesota and western Wisconsin. If you value putting patients first consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care investing in your well-being and enriching your career.Key Position Details:
- This is a casual position that offers 8-hour shifts covering day evening and nights with occasional weekend opportunities.
Additional Preferred Qualifications
- Previous hospital or clinic registration
Job Description:
Responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.
Principle Responsibilities
- Greets and welcomes patient in person.
- Collects demographic and insurance information.
- Checks in or interviews patient to complete appropriate paperwork.
- Directs patient to their appointment or procedure.
- May assist in scheduling add-on appointments.
- Verifies eligibility and benefits information for payers and interprets results.
- Obtains signatures from patients as needed.
- Collects co-pay or deductibles and respond to questions regarding financial assistance programs available.
- Refers complex questions as needed.
- Uses resources tools and procedures to complete accounts in assigned work queues.
- Assists patient in completion of request for information forms and submits to appropriate department.
- May gather medical record information from all departments for collection.
- May mentor new staff.
- Other duties as assigned.
Required Qualifications
- Must be 16 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
- 0 to 2 years of customer service experience
- 0 to 2 years of general office experience
- 0 to 2 years of experience using computer including Microsoft Word Excel and Outlook
Preferred Qualifications
- High school diploma or GED
- 0 to 2 years of knowledge of the components of revenue cycle and health care insurance
Physical Demands
- Light Work:
- Lifting weight up to 20 lbs. occasionally up to 10 lbs. frequently
Pay Range
Pay Range: $20.53 to $29.91 per hourThe pay described reflects the base hourly pay range. Your starting rate would depend on a variety of factors including but not limited to your experience education and the union agreement (if applicable). Shift weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.Benefit Summary
Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. Thats why we devote extraordinary resources to help you grow and thrive not only as a professional but also as a whole person. When you join our team you have access to a wealth of valuable employee benefits that support the total well-being mind body spirit and community of you and your family members.
Allina Health is all in on your well-being. Because well-being means something different to everyone our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars dedicated well-being navigators and many programs activities articles videos personal coaching and tools to support you on your journey.
In addition Allina Health offers employee resources groups (ERGs) -- voluntary employee-led groups that serve as a resource for members and organizations by fostering a diverse inclusive workplace aligned with the organizations mission values goals business practices and objectives. Allina Health also engages employees in various community involvement and volunteering events.
Benefits include:
Medical/Dental
PTO/Time Away
Retirement Savings Plans
Life Insurance
Short-term/Long-term Disability
Paid Caregiver Leave
Voluntary Benefits (vision legal critical illness)
Tuition Reimbursement or Continuing Medical Education as applicable
Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
Allina Health is a 501(c)(3) eligible employer
*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.
Required Experience:
IC
Employment Type
Part-Time
