Technical Implementation Manager I
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Join a leading team in the credit card transaction processing industry with Chase technology.
Job Summary: As a Technical Implementation Manager I within Client Onboarding and Service you will consult with our merchants and enable them for Credit Card transaction processing with Chase technology. You will be responsible for managing the holistic implementation process which may include advanced consulting and technical design discussions. Following consultation the client undergoes integration testing under your guidance.
Job Responsibilities:
- Act as the primary technical resource on client cases for the Merchant Services Core and Integrator client-base.
- Advise clients of Chase or card Industry supported connectivity options protocols formats and product functionality related to Chase offerings.
- Complete integration testing requirements to ensure software integration meets all product and service standards.
- Independently direct successful conversions of products and services from a technical perspective for new and existing clients.
- Represent Technical Implementations on internal project teams created to support new product development or modifications.
- Formally train and provide direction to new and existing employees working with clients on testing processes.
- Lead advanced consultation discussions with clients and recommend complex merchant product and solutions.
Required Qualifications Skills and Capabilities:
- Requires 5 years of work experience in a technical role within the credit card payment processing industry.
- Minimum 4 years of connectivity knowledge (i.e. MPLS VPN and Internet).
- Minimum 4 years of protocol knowledge (i.e. TCP/IP S-FTP HTTPS).
- Minimum 5 years diagnosing highly complex issues in applications data messages network connectivity.
Preferred Qualifications Skills and Capabilities:
- Level 3 Acquirer/Host Level end-to-end certification experience.
- EMV Card Brand certification experience utilizing tools such as Brand Test Tool or ICC.
- EMV device/terminal certification experience.
- Bachelors degree in Computer Science or related field.
Required Experience:
Manager
Key Skills
- Business Development
- Project Timelines
- Business Process
- Customer Service
- Client Expectations
- Account Management
- Salesforce
- Client Relationships
- Project Management
- ERP
- Java
- Client Service
- Consultants
- Management System
- Procedures
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
