Technical Curriculum Developer-IC4

Job Description

Global Learning and Development organization is highly adaptable innovative and constantly evolving. Our courses provide engaging learning experiences for both new and cross-skilling learners supporting delivery outcomes and developing the skills needed to join the professional community.

We are currently seeking a Senior Curriculum Developer responsible for creating effective training content across media to enable customers and partners to deploy and use AI Platform.

The ideal candidate is an enthusiastic highly self-motivated with deep passion for creating best-in-class engaging content that empowers learners to maximize their understanding and value of the AI Platform while providing seamless learning experiences for our audiences.

What you get to do in this role:

• Be part of a highly technical content and curriculum design team that ensures the success and quality of new and existing courseware (Instructor-Led Training On Demand content and Simulators).
• Create a diverse range of learning materials from written and video learning to interactive modules and job aids tailored for self-service live and virtual instructor-led training.
• Participate in pre-release planning to investigate and discuss the latest release changes for multiple product portfolios.

• Write concise chapter narratives and develop real-world examples and guided labs.
• Create different types of assessments to measure the skills knowledge and abilities of learners.
• Develop engaging training for Generative AI and Agentic AI.

• Strengthen learning outcomes while expanding expertise in AI solutions.
• Act as a collaborative valuable team player who interacts with course owners instructors cross-functional work teams key stakeholders and subject matter experts to develop course specifications and gather course content.
• Demonstrate project management skills across multiple courses by assisting course owners with completion of assigned release tasks and mentoring junior team members.
• Assess our learning materials to identify areas for improvement and develop innovative solutions to fill those gaps.
• Classify and collect course survey data to distribute to course owners or simulator teams.
• Assist with content testing and quality assurance to ensure accuracy and proper functionality .
• Assist with lab instances support by setting up data packages for each release.

Qualifications

To be successful in this role we need someone who has:

• 5 years of experience building education curriculum and content development with strong instructional design principles.
• 5 years of technical training/eLearning/Instructional Design experience for Information Technology (IT) or Software Development topics.
• 4 years of experience participating in customer-facing education development projects.
• Experience with Web Technologies (HTML JavaScript Web Services) and working in a SaaS environment.
• Proficiency in technical troubleshooting and scripting with a strong understanding of languages such as JavaScript to automate tasks improve functionality and streamline workflows.
• Experience utilizing AI tools to enhance learning processes improve problem-solving capabilities and increase overall efficiency in daily operations and project workflows.
• Experience in Agile or rapid development methodologies.
• Ability to influence and consult (providing options with pros cons and risks) while providing thought leadership to sponsors/stakeholders in solving training and adoption-related issues.
• High level of flexibility creativity and dependability required.
• Experience in graphics templates icons and other multimedia throughout the instructional design process and eLearning development.
• Strong working knowledge of MS Office applications including Word Excel and PowerPoint and eLearning technologies such as authoring tools (e.g. Articulate 360 Captivate Rise) and design/development tools (e.g. SnagIt Camtasia ScreenFlow ).
• Capability to adapt to a constantly changing environment; flexibility to work extended hours during peak periods if needed.
• Demonstrated ability to collaborate effectively across global teams and time zones with flexibility to align working hours as needed.
• Experience in rapid development and quick turnaround of training deliverables is required and experience in incorporating measurement and assessments into all learning programs is a plus.
• Undergraduate or graduate degree in instructional design education or organizational development; or equivalent experience.
• Industry certifications in instructional design curriculum development performance improvement project management and content-specific certifications as appropriate.
• Working knowledge of Agile practices and software delivery lifecycle.
• Proven ability to proactively identify and solve problems manage timelines and drive results across multiple projects.
• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analysing AI-driven insights or exploring AIs potential impact on the function or industry.