HR Shared Services Coordinator
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
SurveyMonkey is the worlds most popular platform for surveys and forms built for businessloved by users. We combine powerful capabilities with intuitive design effectively serving every use case from customer experience to employee engagement market research to payment and registration forms. With built-in research expertise and AI-powered technology its like having a team of expert researchers at your fingertips.
Trusted by millionsfrom startups to Fortune 500 companiesSurveyMonkey helps teams gather insights and information that inspire better decisions create experiences people love and drive business growth. Discover how at .
What were looking for
We are looking for an energetic and professional HR Coordinator to help support our employees managers and HR Business Partner team globally on a variety of HR tasks. This role will act in a lead capacity over the HR queue to ensure our SLAs are maintained and we continue to influence the employee experience in a positive way. As a key member of the People Team you will work with our recruiting compensation and talent development teams to create a great candidate and employee experience.
What youll be working on
- Provides Tier 1 level HR support to employees: Responsible for monitoring and maintaining the HR queue within Zendesk by answering questions related to benefits HR programs onboarding offboarding and general policy & procedures according to company guidelines
- Assist with the optimization of the HRIS system and oversee all employee transactions including compensation changes manager changes terminations and ensure all other personnel data is accurate
- Assist with new employee pre-hire activities: day one onboarding preparation and execution
- Create and maintain HR and benefits record keeping including personnel files medical files and I-9 Compliance
Wed love to hear from people with
- 2 years of HR or administrative experience in a professional working environment
- Ability to exercise good judgment and discretion; maintain confidentiality is required
- Excellent written and verbal communication skills
- Ability to work well within a team and build productive working relationships with cross-functional partners
- Strong attention to detail organizational skills and multi-tasking capabilities; able to prioritize in a rapidly changing environment
- Ability to take direction and feedback constructively
- Proficient with Microsoft Office Suite
SurveyMonkey believes in-person collaboration is valuable for building relationships fostering community and enhancing our speed and execution in problem-solving and decision-making. As such you will be required to work from a SurveyMonkey office up to 1 day per week.
#LI - Hybrid
Why SurveyMonkey Were glad you asked
At SurveyMonkey curiosity powers everything we do. Were a global company where people from all backgrounds can make an impact build meaningful connections and grow their careers. Our teams work in a flexible hybrid environment with thoughtfully designed offices and programs like theCHOICE Fund to help employees thrive in work and life.
Weve been trusted by organizations for over 25 years and were just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving opening new hubs in Costa Rica and India crossing the threshold of 100 billion questions answered and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity innovation and the success of our business. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity or expression age marital status veteran status disability status pregnancy parental status genetic information political affiliation or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Required Experience:
IC
Key Skills
- Employee Relations
- ATS
- Workers' Compensation Law
- Benefits Administration
- HRIS
- Payroll
- Employment & Labor Law
- ADP
- Administrative Experience
- Human Resources
- Recruiting
- Workday
About Company
Easily create surveys and forms with AI and templates for employee and customer feedback, market research, event registrations and more. Get started free.
