Front Desk Officer
Front Desk Officer
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Job Description
Job Title: Receptionist & Protocol Officer
Job Type: Full-Time Onsite
Shift: Morning (10:00 AM 07:00 PM)
Job Location: Near Model Town Link Road Lahore
Salary Range: PKR Bonuses
Job Summary
We are seeking a professional well-mannered and presentable Receptionist & Protocol Officer to manage the front desk of our visa consultancy office. This role serves as the first point of contact for clients and visitors ensuring a welcoming environment and smooth administrative operations while supporting the consultancy team.
Key Responsibilities
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Greet and assist walk-in clients courteously and professionally
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Provide visitor protocol and ensure smooth client service experience
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Manage incoming calls schedule appointments and maintain the office calendar
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Provide accurate information regarding visa services and application procedures
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Maintain a tidy organized and professional reception area
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Assist with photocopying scanning and other basic administrative tasks
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Coordinate with consultants to ensure seamless service delivery
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Follow up with clients via phone and email as needed
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Maintain strict confidentiality of client documents and sensitive information
Requirements
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Bachelors degree
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Pleasant personality with professional appearance and a welcoming demeanor
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Prior experience as a receptionist or front desk officer (visa education or travel consultancy preferred)
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Excellent communication and interpersonal skills
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Proficiency in MS Office (Word Excel Outlook)
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Strong organizational and multitasking abilities
Employment Type
Full Time
