SME - Care Intelligence Products
SME - Care Intelligence Products
Posted on :
05-09-2025
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1 Vacancy
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Job Description
This is an exciting opportunity to work with a ground-breaking new product that will transform how care providers drive revenue growth through fee transparency and occupancy based on an objective measure of care quality. Were looking for a business-minded Product Specialist who will become the go-to expert on our new care intelligence software Person Centred Softwares world-class analytics platform launching soon.
We are building the next-generation platform:
What Youll Bring
What We Offer:
At Person Centred Software were leading the digital revolution in social care. Our technology is reshaping an industry that impacts millionsdriving efficiency improving outcomes and setting new standards. Every day your work will help modernise and future-proof social care.
Tech That Transformsautomation real-time dataour solutions are redefining how social care operates
Join the Market Leader Trusted by thousands we set the benchmark for digital transformation in social care
Drive Meaningful Innovation Work at the forefront of a sector ready for change where your skills fuel real-world impact
Challenge Yourself Make a Difference If you love tech and solving big challenges we want to hear from you
Work with the Best Join a team of top-tier professionals passionate about using technology to drive change
We are building the next-generation platform:
- Descriptive & Diagnostic analytics to understand what happened and why.
- Predictive analytics to anticipate risks before they become problems.
- Prescriptive analytics to guide intelligent decision-making.
- Generative AI to make data more accessible insightful and actionable.
- Live and breathe ROI: focused on driving measurable outcomes and ensuring IQ delivers maximum commercial and quality impact.
- Act as an internalsubject matter expert (SME) bringing deep knowledge of care services quality standards and sector drivers.
- Support Customer Success Delivery Sales and Support teams by demonstrating how our software helps providers evidence quality achieve improvement and deliver strong business performance.
- Gather analyse and feedback insights from care providers to product and leadership teams ensuring IQ evolves in line with sector needs.
- Champion the voice of the customer internally highlighting opportunities to drive both quality improvement and business impact.
- Partner with Marketing and customer-facing teams to clearly communicate our products dual value: better care outcomes and stronger market positioning.
- Create and deliver engaging product guidance training and materials tailored to care providers and internal teams.
What Youll Bring
- A business-minded approach: comfortable linking quality improvement to commercial impact ROI and provider growth.
- A deep understanding of care services and the key drivers of successimproving outcomes increasing occupancy and supporting justifiable fee growth.
- Experience working within or closely alongside the care sector (e.g. care homes domiciliary care healthcare services).
- Secondary skills in evidencing and communicating quality improvement in ways that resonate with both operational and commercial stakeholders.
- Strong communication and influencing skillsable to translate provider needs into actionable insights for internal teams.
- Analytical skills to spot trends identify opportunities and provide meaningful feedback that shapes product direction.
- The confidence to act as a bridge between care providers operational teams and product development.
- A passion for improving care quality and outcomes paired with an appreciation of the commercial benefits this delivers.
What We Offer:
- A base salary of up to 50000 and bonusdepending on experience
- Modern town centre offices in Guildford with opportunityfor ad hoc home working
- 25 days holiday
- Net zero pension scheme
- Additional perks including; cycle to work scheme staff discounts portal and Employee Assistance Programme
At Person Centred Software were leading the digital revolution in social care. Our technology is reshaping an industry that impacts millionsdriving efficiency improving outcomes and setting new standards. Every day your work will help modernise and future-proof social care.
Tech That Transformsautomation real-time dataour solutions are redefining how social care operates
Join the Market Leader Trusted by thousands we set the benchmark for digital transformation in social care
Drive Meaningful Innovation Work at the forefront of a sector ready for change where your skills fuel real-world impact
Challenge Yourself Make a Difference If you love tech and solving big challenges we want to hear from you
Work with the Best Join a team of top-tier professionals passionate about using technology to drive change
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
Key Skills
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