Temporary Business Process Analyst I
Temporary Business Process Analyst I
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Job Description
ABOUT THE POSITION
The County of Riversides Department of Public Social Services (DPSS) Administrative Services Division is seeking a qualified Business Process Analyst I to join the Office of Systems Design and Support (OSDS) in Riverside.
This position will focus primarily on the Microsoft Power Platform including Power BI Power Apps and Power Automate. The selected candidate will be responsible for supporting and enhancing digital tools and process improvements using the Power Platform. This includes working with departmental staff to identify needs streamline workflows improve data visibility and facilitate training and demonstrations on Power Platform solutions.
In addition the incumbent will assist in maintaining department-wide SharePoint sites provide user support and ensure site functionality aligns with operational goals. The role also includes contributing to the departments Artificial Intelligence (AI) adoption efforts and collaborating with the Office of Service Integration (OSI) to support the Countys Integrated Service Delivery (ISD) initiative.
This position may require travel to various offsite locations throughout Riverside County. The most competitive candidates will have experience using the Microsoft Power Platform for business process improvement and providing support for SharePoint environments.
A hybrid telework schedule may be available based on business needs; however in-person attendance may be required and is subject to change.
Meet the Team!
TAP Benefits:
OF ESSENTIAL DUTIESServe as business process resource on all matters involving the support maintenance enhancement and upgrade of the Countys integrated enterprise systems; provide functional support analysis and design specifications as needed to programming staff.
Troubleshoot provide production support identify problem areas and correct system set-up when production errors are identified; work directly with vendors for resolution of underlying system program problems; search corporate web sites for posted resolutions and fixes that could resolve identified problems; coordinate workload to prioritize all jobs.
Coordinate and participate in the design and evaluation of business processes required for the implementation of enterprise systems modules and upgrades; review effect of new components to determine if previously modified processes can be eliminated and/or if new release will also require modification; participate in system testing to ensure that the new release provides the expected results throughout the business cycle.
Review and evaluate existing County business process models to identify potential areas for automation and streamlining; develop recommendations for new or modified processes; test all changes prior to final implementation to ensure appropriate results.
Coordinate with user departments on new/changed local ordinances and labor agreements legislation reporting and regulations; review analyze and test all changes prior to final implementation to ensure appropriate results.
Design implement and maintain system set-up tables and parameters to ensure compliance with state and federal requirements; interpret and analyze new or updated regulations to identify needed system changes.
Coordinate and implement system security; approve departmental requests for access to enterprise system; coordinate network security and installation requirements with the Information Technology Department.
May maintain context-sensitive on-line help reference to reflect the most current structure within the system.MINIMUM QUALIFICATIONS
Education: Graduation from an accredited college or university with a Bachelors degree incomputer science ordata science.
Experience:
OPTION I
Two years as a Business Process Specialist with the County of Riverside.
OPTION II
Three years of progressively responsible work which would demonstrate possession of the knowledge and abilities listed below.
Knowledge of: Principles and practices of financial human resources and/or other enterprise functions; project specifications development; application design; application of industry/corporate standards and conventions for systems analysis and quality assurance; installation testing and migration process and techniques; quality and version control processes; use of packaged/off-the-shelf and 3rd party application software including office automation tools.
Ability to: Write/modify technical and user documentation; prepare flow process diagrams and other design graphics; use basic principles and practices and functional activities for the maintenance and enhancement of enterprise systems components; gather and analyze data; reason logically draw valid conclusions and make appropriate recommendations; speak and write effectively; read interpret and apply laws rules regulations standards and procedures; establish and maintain effective working relationships with others and gain their cooperation.SUPPLEMENTAL INFORMATION
The closing date and timefor this position
Thursday 8/29/25 11:59 PM Pacific Time
For specific questions regarding this position please contact Joseph Miller at
APPLICATION INFORMATION
Veterans Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify upload a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service and a copy of your spouses letter of disability (if applicable) with your application. For privacy reasons it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans Veterans Preference Policy C-3 is available here: Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation please visit the Disability Access Office web page located at: of Education
If using education to qualify or when requested by the recruiter upload a copy of any license(s) official/unofficial transcript(s) degrees and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.If your education was completed outside of the United States you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators Inc. (AICE).
Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs including H1-B visas and will not provide sponsorship for any employment-based visas.Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race color religion sex national origin age disability sexual orientation gender gender identity gender expression marital status ancestry medical condition (cancer and genetic characteristics) genetic information or denial of medical and family care leave or any other non-job-related factors.Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.Probationary Period
As an Approved Local Merit System all County of Riverside employees except those serving At Will are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding County Resolution or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process examinations Veterans preference pre-employment accommodation or other employment questions please refer to our web site .
If you are experiencing technical problems you may contact the applicant support desk Monday through Friday 6 am to 5 pm Pacific Time at or toll-free 1-.
Required Experience:
IC
Employment Type
Temp
