Accounts Receivable â Assistant Manager â French â Hybrid Bucharest
Accounts Receivable â Assistant Manager â French â Hybrid Bucharest
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Accounts Receivable Assistant Manager French Hybrid Bucharest
The Accounts Receivable Europe organization is in charge of providing professional services to the legal entities operated by the client affiliates. Scope of service includes the end-to-end Collections & Dispute management process.
We are looking for someone with extensive knowledge and understanding of the entire OTC Collections process with expertise in managing a team of OTC Collections analysts. We need someone with strong operational knowledge & a proven record of running high performing teams in OTC Collections.
In this role you will be expected to work on strict deadlines in a business environment and you will be responsible for all the activities related to OTC Collections domain
Responsibilities
Own the end-to-end OTC Collections process independently with minimum supervision.
Manage the OTC Collections portfolio and maintain strong customer relations & business acumen.
Should be able to independently manage assigned targets for calls & aged AR collections.
MIS/SLA Reporting - Monthly / Weekly / Daily and Dashboard preparation.
Actively manage the business continuity plans for the process.
Ability to meet outlined and expected standards of timeliness and accuracy in completion of work through prioritization of team tasks.
Continuous coaching and developing Team Members: hire assess and document performance.
Support team priorities and initiatives and effectively manage workload.
Team management & negotiation skills. Must have a Problem-solving attitude.
Lookout for automation opportunities to bring efficiency analytical mindset to identify QPA/RPA/GEN AI opportunities and driving Value Share projects.
Confirm that proper escalation procedures are followed according to established business practices.
Should be able to communicate effectively with team and management and identify issues and concerns that may affect the performance of the job and communicate the same to leadership.
Daily work-allocation & Day-end status reporting to all stakeholders.
Deliver the required data for audit purposes.
Drive continuous improvement in key operational metrics through Six Sigma methodologies.
Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards.
Making the accounting process controls established through the internal policies.
Ensure Key Metrics are met and service is delivered to end users as expected.
Daily Quality check of volume processed by team.
Conducting 1-0-1 for all team members as per procedure.
Updating 360 dashboard daily.
Manages the team for the creation update and review exercises of the standard operating procedures to ensure approval as per the expected deadlines.
Monitors and follow-up the training plans for the team members; completion on time and highlight potential risks for delays. Ensures the back up and cross training structures in the team.
Qualifications
Minimum qualifications
Full professional knowledge of French min. C1
Bachelor Degree or equivalent experience. Should be Analytically & Academically sound
Prior work experience
Excellent Leadership skills. People Leader experience
Demonstrated experience in resource management team performance management recruitment and training
Proficient in using the MS Office package especially with MS Excel PowerPoint Outlook
Excellent communication & presentation skills
Relevant OTC domain experience & SAP experience is mandatory
Preferred qualifications
High-Radius knowledge preferred
Exposure to Six Sigma training preferred
Prior experience of generating reports from SAP would be an added advantage
Candidates with prior voice experience preferred
Experience with international process transition would be added advantage
Experience in creating implementing & driving Structured Action Plans
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Manager
Employment Type
Full-Time
