Director of Coordination (ABA Services)
Brooklyn NY (On-Site)
125K 175K (DOE)
Position Overview
A fast-growing ABA therapy organization serving hundreds of clients is seeking an experienced Director of Coordination to lead and oversee its Coordination department. This pivotal role ensures smooth day-to-day operations effective scheduling and strong communication between staff families and therapists. The Director will manage a team of supervisors and coordinators driving efficiency compliance and high-quality client service in a high-volume environment.
Must-Haves
5 years of leadership experience in Coordination within ABA or healthcare services
Proven ability to oversee supervisors and large staff teams (25 employees)
Strong understanding of ABA service delivery and client-family dynamics
Skilled in workflow optimization compliance and accountability structures
Exceptional communication and leadership abilities
Key Responsibilities
Direct and manage the Coordination department overseeing supervisors and 25 coordinators
Ensure accurate scheduling and smooth communication between therapists staff and families
Implement and enforce processes to ensure compliance and service excellence
Track and analyze departmental performance metrics addressing gaps proactively
Mentor and support supervisors building strong leadership within the team
Serve as the primary liaison between Coordination and executive leadership
Uphold high standards of client service ensuring families receive timely and accurate support
Qualifications
3 years of coordination leadership in ABA therapy home care or healthcare operations
Demonstrated success managing mid- to large-size teams
Strong process management and compliance oversight background
Bachelors degree required; advanced degree in healthcare administration business or related field preferred
The Ideal Candidate
Hands-on leader with a solution-driven mindset
Experienced in ABA coordination workflows and client care models
Brings structure consistency and accountability to a growing organization
Excellent communicator with the ability to motivate diverse teams while maintaining operational discipline
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Required Experience:
Director
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