Library Customer Service Officer (CSO)
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Job Location:
Alice Springs - Australia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Our Benefits
In addition to competitive salaries Council offers the following benefits.
- Training and development opportunities
- Flexible working arrangements
- Superannuation Salary Sacrifice
- Relocation assistance for eligiblepositions
- In-house health and wellbeingprogram
- Employee AssistanceProgram
- Free admission to the Alice Springs Aquatic Leisure Centre
Who we Are and our Values
Alice Springs Town Council is an organisation shaping the future of this iconic central Australian town. We offer our 200 team members across our three sites opportunities for professional growth competitive benefits and the chance to contribute to a vibrant and culturally rich community. Our vision of a brighter future a prosperous and cohesive community.
We aspire to be modern inclusive and innovative bridging divides and forging new paths. We want to bring our community together to celebrate this unique place of gathering where the world meets the oldest living culture on Earth.
Leadership our culture values and accountability are present throughout the organisation
Collaboration we work in partnership and are better together
Trust nothing is more important than the trust between the community and ourselves
Respect we respect people and genuinely care
Authenticity what we do rings true and we do what we say
Inclusion we value all people to create a more equal world
Commitment we consistently strive towards our mission
Determination we endeavour to continuously improve
Description
What we are looking for :
Were looking for friendly community-minded individuals who are passionate about delivering outstanding customer service in a vibrant library setting. This casual role offers the chance to be the welcoming face of the Alice Springs Public Library supporting our diverse community with information services reader guidance and everyday library operations. If youre adaptable reliable and keen to learn this is a great opportunity to make a positive impact while gaining valuable experience in a dynamic team environment.
Click here for thePosition Description
Applications are invited and will be considered until the position is successfully filled
Skills And Experiences
What you will bring :
You will bring proven customer service experience and the ability to engage confidently with people of all ages and backgrounds creating a welcoming and inclusive library experience. With a professional and reliable approach you will follow organisational policies and procedures while maintaining high service standards. Tech-savvy and adaptable you will be confident using MS Office Suite web browsers and networked ICT systems to support daily operations. Alongside your skills you will hold a current Working with Children Clearance (Ochre Card) and a current criminal history check ensuring a safe and supportive environment for our community.
Must Have: Current National Criminal History Check; Working with Children clearance (Ochre Card).
Please note:Acurrent National Police Clearance issued within the last six (6) months is an essential requirement for this position. Applicants must obtain this at their own expense asreimbursement will not be provided.
For more information about this role please contact Vicky Lee Acting Manager Library Services at
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
