Executive Assistant (APAC)
Executive Assistant (APAC)
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Job Description
WE ARE HIRING AN EXECUTIVE ASSISTANT
Ever opened a new bank account and got a weekend away Spent on fashion and received a personal styling session Picked up groceries and walked away with cinema tickets
If so youve probably experienced a TLC Worldwide campaign - without even knowing it.
At TLC we help the worlds biggest brands drive customer acquisition loyalty and engagement with emotionally engaging experience-led rewards. From global banks to high street retailers our programs are designed shift behaviour boost ROI and build genuine brand love at the fraction of the cost of discounting and cash offers. Backed by COSMOS our all-in-one program platform we deliver personalised campaigns at scale with live data smart insights and seamless customer journeys.
Weve spent 30 years mastering what moves customers; combining deep consumer insight a global network of 100000 rewards and a unique ability to drive measurable ROI for brands.
Were 400 people strong across 15 global hubs. A collective of marketers creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking empower growth and champion the kind of culture that helps people thrive.
Here are a few things that weve got to offer:
- Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
- Weekly webinars to support your development through our People Academy
- Annual TLC Wellness Week and programmes throughout the year
- TLC Culture Club - including seasonal social events tasty lunches & more
- TLC Gives Back - volunteering opportunities including off site visits and volunteering leave
- TLC Rise - supporting and empowering women into leadership roles
- Frankies - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
- TLC Owners Club - Everyone that is part of the TLC experience contributes to our success which is why we all own a piece of TLC as part of our share holder scheme
What Youll Be Doing
You will work closely with the CEO and senior leadership team providing high-level administrative support and helping drive internal initiatives client relationships and operational excellence.
Executive Support
Manage the CEOs diary to-do list and meeting coordination
Prepare presentations reports and documentation for internal and external use
Take minutes during board and executive meetings track actions and deadlines
Represent the CEO in internal meetings when required
Assist with travel arrangements and visa requirements
Support client and partner meetings alongside the MD
Project & Event Management
Organise client entertainment gifts and TLC Spaces initiatives
Plan and manage internal events including Frankies and Local Culture Club activities
Support special business projects and new entry processes
Client & CRM Management
Maintain client relationships through calls and emails
Log interactions in the CRM system and manage reporting tools
Research and prepare for client meetings and sales pitches
HR & People Support
Act as the first point of contact for HR queries in the region
Support recruitment onboarding performance reviews and offboarding
Ensure compliance with local employment regulations
Champion People & Culture programmes and support global initiatives
Office & Operations
Oversee office management including supplies maintenance and vendor coordination
Provide general EA support including expenses and contact management
Assist with ad-hoc tasks and internal projects
What Were Looking For
Were looking for someone who thrives in a fast-paced people-first environment and can balance strategic thinking with hands-on execution.
Previous EA experience supporting senior leadership or board-level executives
Advanced proficiency in Microsoft Office (Word Excel PowerPoint)
Strong organisational skills and attention to detail
Ability to work independently and manage multiple priorities
Excellent communication and interpersonal skills
High level of professionalism discretion and confidentiality
Positive attitude and collaborative mindset
Being a people-led business we hire upon values and believe that our people are what make the beloved TLC culture so unique.
At TLC we aim to create a world within the world that is free from prejudice bias and inequity.
A world where diversity is valued and celebrated and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.
If youre excited by everything weve told you then its time to apply!
Employment Type
Full Time
